Ships Quickly
In stock and ready to ship within 1 business day. For when you want it like, now. Most of our in-stock pieces are ethically made in the EU and ship internationally from Toronto.
15 products
15 products
MORGAN Stretch Mesh Bra in Periwinkle Azure
2 reviews
/
Shipping calculated at checkout.
The elevated mesh bra. No cut corners. High-quality materials. Impeccable construction - and a shade of blue so vibrant and deep that you might just fall in.
WHAT WE DO DIFFERENTLY
Are you wondering what makes this bra so special? Let us tell you all about it!
- 24K and 22K gold-plated hardware
- Accessible adjustable-front straps
- Concealed cradle seams to eliminate snagging and itching
- Good for travel - the Morgan bra dries quickly due to its lightweight build
- Lightweight and breathable
- Durable, high-quality, high-recovery stretch mesh (it doesn't bag out!)
- Washed and worn hundreds of times before being made available
- Better value - our signature customizable back fit allows for up to a 6" adjustment
- Flexible fit - the Morgan bra is forgiving for shape and size fluctuations due not only to the adjustable nature of the 6 straps, but because the cups also stretch
- Experts were paid fairly and worked in a safe and clean studio to make this - and all of - our pieces. Forever.
Not to be a bad influence, but there's also a matching undie.
Each Of Elizabeth bra comes neatly packaged in our signature embroidered dust bag.
DETAILS:
- UK Sizing
- Single-seamed cups
- T-shirt bra coverage
- Medium support and shaping
- Lined wings
- Lifts and shapes
- Back clip
- 3 different underwire gauges are used across the size range to best suit each size
FIT NOTES:
Our fit models have reported that the Morgan bra runs true to size, but if you're in between sizes we suggest sizing down.
Our bras can stretch to additional band sizes beyond what's listed on the size tag. Check each item's Size Guide for specific band measurements and other fit notes.
FABRIC AND CARE:
Material: 78% Nylon/18% Spandex Mesh, 100% Polyamide cradle lining. Exclusive of trims.
Care: Carefully hand wash in cold water, hang dry by center of bra to prevent distortion.
Questions? Check down below to see if it's already been answered!
WHEN WILL MY ITEM SHIP?
Unless otherwise specified, all Of Elizabeth items will ship within 1-3 business days. Please check out the Shipping page for more information on how long it will take to reach you.
HOW DO I TAKE CARE OF MY LINGERIE?
For cotton undies, you can toss them in the machine on cold (we recommend using a fabric bag) and lay them flat to dry. For bras, hand wash them in your sink or a clean basin with a specially-formulated silk or delicates wash. Soak your delicates in cool soapy water for a few minutes, give areas that may have dirt a gentle scrub with your hands. Lay flat to dry on a dry towel. Never put your lingerie in the dryer, as heat ruins elastics and the elasticity in your garments. The dryer itself can also harm your lingerie. Never use harsh bleaches or detergents.
WHERE IS OF ELIZABETH LINGERIE MADE?
All Of Elizabeth lingerie is proudly made in Toronto, Canada, in our atelier. Since everything is made in-house, you can feel good about supporting a small, ethical, and independently-owned business.
WHAT SIZE AM I?
You can find a detailed size chart and guide of how to measure yourself here. There are also size recommendations in the details of each product listing. If you're still in need of assistance or don't see your size listed, email hello[@]ofelizabeth.com.
DO YOU SHIP TO MY COUNTRY?
We ship worldwide. If your country can be found on a map, we ship there. We also offer a flat-rate shipping fee, so you can stock up!
IS YOUR PACKAGING DISCREET?
Our packaging from the outside is very discreet. It comes in a plain bubble mailer or box with your address and our return address on it. There is no mention of "lingerie" anywhere, so you can ship it to your work address without fear if you're in Canada. There is, however, a detailed description of the contents of your parcel on the customs form as required by law when we ship internationally. The outer packaging itself is discreet, however.
WHAT ABOUT RUSH SHIPPING?
We can do that! Our items usually ship via Canada Post, regular mail. If you would like to upgrade to a faster shipping time, please contact us.
HOW DO I PAY FOR MY ORDER? IS IT SECURE?
Our shopping cart system is integrated with Shopify, a company that is exceptionally secure. We also accept PayPal. Your personal information is kept privately and securely, and we never give out information about customers to anyone.
OVERVIEW
We hope you love your Of Elizabeth Lingerie, but in the event that something isn't right, read on. The returns period begins when you receive your order. To return items in your order:
- Within 10 days of receipt: write to inform us of your intention to return and to confirm the return address.
- If your return is accepted (see below), we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
- Garments must be returned in unwashed, unworn, unaltered, and in original condition with tags attached. Thongs must remain unopened in their original, sealed packaging. If all items are returned in an order, the complementary dust bag must be returned in original condition as well. Failure to do so will result in a deduction of its value from your refund.
- Pack the return in its original or other resilient packaging.
- Within 14 days - Mail your return. In the event of a dispute, we also recommend you retain and/or send us proof of return, such as a postal receipt.
We will inspect the returned items and if they are in the specified condition above, we will issue you with a refund for your order excluding shipping costs and any customs charges.
We reserve the right to refuse any returned items that don't meet the specified criteria.
All openings of returned parcels are recorded.
To start a return, login to your account or contact us.
Non-returnable items:
For various reasons, we do not accept returns on:
- Final Sale items (clearly stated in item description)
- Gift cards
- Thongs if the seal has been broken on its packaging
- Items that have removed or replaced tags or labels cannot be returned
-
Worn, washed, altered, or damaged items are not returnable. This includes any deodorant marks, makeup stains or otherwise, marks from wearing, and scents like perfume or smoke.
Damaged or Incorrect items
Please inspect your order upon receipt and contact us immediately if you believe the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and correct it. You have 2 days to report anything amiss with your order to us. Reports outside of this timeframe will not be rectified.
INTERNATIONAL RETURNS
Please mark as a return with no commercial value and as 'returned goods' to avoid unnecessary customs charges. If customs are charged to us as a result of failure to comply with this request, said charges will be deducted from your refund.
REFUNDS
We will notify you once we’ve received and inspected your return and once again if the refund was approved or rejected. If approved, you’ll be automatically refunded on your original payment method within 1 business day. Please note that it can take time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return and your statement does not reflect the refund, please contact us.
EXCHANGES
We currently consider exchanges on a case-by-case basis. If your exchange request is not possible due to low stock, we will notify you within 24 hours of receiving your request. If you would like to make an exchange request, please email us stating your full name and order ID as the subject reference, and details of the exchange you would like.
Alternatively, please return the item following the refunds protocol above, and place a new order. Relevant new shipping charges will be applied to your new order.
REFUSED PARCELS
In the event that your order is refused or not picked up at a collection point and you do not notify us of such first, we will reach out upon receipt of the parcel with your options.
We will either issue an invoice for additional shipping charges to re-ship your package to you as well as carrier charges billed to us to return the package.
If the order is to be refunded, we will refund the order value minus shipping charges, including carrier return charges billed to us to return the package. A re-stocking fee of 20% of your order total will also apply.
MISSING, LOST, OR STOLEN PARCELS
If you believe that your package has gone missing, or has otherwise been lost or stolen, we ask that you report it within 1 week of receipt of delivery notification. To report a missing, lost, or stolen package, please email us.
Once reported, we will launch an investigation with our shipping carrier to recoup the missing package. If you do not comply with the investigation, or you claim that the postal service did not reach out to you, you may not receive any kind of compensation for the missing parcel.
CANCELLING AN ORDER
If you would like to cancel or change an order, please contact us immediately by email to see if it may be possible. We like to work quickly, so we may not be able to cancel or make changes to orders that are already in progress.
Order cancellations prior to shipping will incur nonrefundable fees of 3.5% as credit card fees are not refunded to OE. Shipping fees are nonrefundable after a label has been purchased.
MORGAN Stretch Mesh Bra in Mint Candy
1 review
/
Shipping calculated at checkout.
NEVER MET A CORNER WE WANTED TO CUT
High-quality materials. Impeccable construction and in a color so cute it's basically the equivalent of watching a tiny kitten sniff a flower.
- 24K and 22K gold-plated hardware
- Accessible adjustable-front straps
- Arrives in a, embroidered, cotton twill dust bag
- Concealed cradle seams to eliminate snagging and itching
- Great for travel - the Morgan bra dries quickly due to its lightweight build
- Lightweight and breathable
- Durable, high-quality, high-recovery stretch mesh (it doesn't bag out!)
- Washed and worn hundreds of times before being made available
- Better value - our signature customizable back fit allows for up to 3cm/ 1.25" adjustment
- Flexible fit - the Morgan bra is forgiving for shape and size fluctuations due not only to the adjustable nature of the 6 straps, but because the cups also stretch
- Experts were paid fairly and worked in a safe and clean studio to make this - and all of - our pieces. Forever.
Not to be a bad influence, but there's also a matching undie.
DETAILS:
- UK Sizing
- Single-seamed, sheer cups
- T-shirt bra coverage
- Medium support and shaping
- Lined wings
- Durable stretch mesh
- Back clip closure
FIT NOTES:
Siobhan wears a size 3.
Our fit models have reported that the Morgan bra runs true to size, but if you're in between sizes we suggest sizing down. Our bras can stretch to additional band sizes beyond what's listed on the size tag. Check each item's Size Guide for specific band measurements and other fit notes.
FABRIC AND CARE:
Material: 78% Nylon/18% Spandex Mesh, 100% Polyamide cradle lining. Exclusive of trims.
Questions? Check down below to see if it's already been answered!
WHEN WILL MY ITEM SHIP?
Unless otherwise specified, all Of Elizabeth items will ship within 1-3 business days. Please check out the Shipping page for more information on how long it will take to reach you.
HOW DO I TAKE CARE OF MY LINGERIE?
For cotton undies, you can toss them in the machine on cold (we recommend using a fabric bag) and lay them flat to dry. For bras, hand wash them in your sink or a clean basin with a specially-formulated silk or delicates wash. Soak your delicates in cool soapy water for a few minutes, give areas that may have dirt a gentle scrub with your hands. Lay flat to dry on a dry towel. Never put your lingerie in the dryer, as heat ruins elastics and the elasticity in your garments. The dryer itself can also harm your lingerie. Never use harsh bleaches or detergents.
WHERE IS OF ELIZABETH LINGERIE MADE?
All Of Elizabeth lingerie is proudly made in Toronto, Canada, in our atelier. Since everything is made in-house, you can feel good about supporting a small, ethical, and independently-owned business.
WHAT SIZE AM I?
You can find a detailed size chart and guide of how to measure yourself here. There are also size recommendations in the details of each product listing. If you're still in need of assistance or don't see your size listed, email hello[@]ofelizabeth.com.
DO YOU SHIP TO MY COUNTRY?
We ship worldwide. If your country can be found on a map, we ship there. We also offer a flat-rate shipping fee, so you can stock up!
IS YOUR PACKAGING DISCREET?
Our packaging from the outside is very discreet. It comes in a plain bubble mailer or box with your address and our return address on it. There is no mention of "lingerie" anywhere, so you can ship it to your work address without fear if you're in Canada. There is, however, a detailed description of the contents of your parcel on the customs form as required by law when we ship internationally. The outer packaging itself is discreet, however.
WHAT ABOUT RUSH SHIPPING?
We can do that! Our items usually ship via Canada Post, regular mail. If you would like to upgrade to a faster shipping time, please contact us.
HOW DO I PAY FOR MY ORDER? IS IT SECURE?
Our shopping cart system is integrated with Shopify, a company that is exceptionally secure. We also accept PayPal. Your personal information is kept privately and securely, and we never give out information about customers to anyone.
OVERVIEW
We hope you love your Of Elizabeth Lingerie, but in the event that something isn't right, read on. The returns period begins when you receive your order. To return items in your order:
- Within 10 days of receipt: write to inform us of your intention to return and to confirm the return address.
- If your return is accepted (see below), we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
- Garments must be returned in unwashed, unworn, unaltered, and in original condition with tags attached. Thongs must remain unopened in their original, sealed packaging. If all items are returned in an order, the complementary dust bag must be returned in original condition as well. Failure to do so will result in a deduction of its value from your refund.
- Pack the return in its original or other resilient packaging.
- Within 14 days - Mail your return. In the event of a dispute, we also recommend you retain and/or send us proof of return, such as a postal receipt.
We will inspect the returned items and if they are in the specified condition above, we will issue you with a refund for your order excluding shipping costs and any customs charges.
We reserve the right to refuse any returned items that don't meet the specified criteria.
All openings of returned parcels are recorded.
To start a return, login to your account or contact us.
Non-returnable items:
For various reasons, we do not accept returns on:
- Final Sale items (clearly stated in item description)
- Gift cards
- Thongs if the seal has been broken on its packaging
- Items that have removed or replaced tags or labels cannot be returned
-
Worn, washed, altered, or damaged items are not returnable. This includes any deodorant marks, makeup stains or otherwise, marks from wearing, and scents like perfume or smoke.
Damaged or Incorrect items
Please inspect your order upon receipt and contact us immediately if you believe the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and correct it. You have 2 days to report anything amiss with your order to us. Reports outside of this timeframe will not be rectified.
INTERNATIONAL RETURNS
Please mark as a return with no commercial value and as 'returned goods' to avoid unnecessary customs charges. If customs are charged to us as a result of failure to comply with this request, said charges will be deducted from your refund.
REFUNDS
We will notify you once we’ve received and inspected your return and once again if the refund was approved or rejected. If approved, you’ll be automatically refunded on your original payment method within 1 business day. Please note that it can take time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return and your statement does not reflect the refund, please contact us.
EXCHANGES
We currently consider exchanges on a case-by-case basis. If your exchange request is not possible due to low stock, we will notify you within 24 hours of receiving your request. If you would like to make an exchange request, please email us stating your full name and order ID as the subject reference, and details of the exchange you would like.
Alternatively, please return the item following the refunds protocol above, and place a new order. Relevant new shipping charges will be applied to your new order.
REFUSED PARCELS
In the event that your order is refused or not picked up at a collection point and you do not notify us of such first, we will reach out upon receipt of the parcel with your options.
We will either issue an invoice for additional shipping charges to re-ship your package to you as well as carrier charges billed to us to return the package.
If the order is to be refunded, we will refund the order value minus shipping charges, including carrier return charges billed to us to return the package. A re-stocking fee of 20% of your order total will also apply.
MISSING, LOST, OR STOLEN PARCELS
If you believe that your package has gone missing, or has otherwise been lost or stolen, we ask that you report it within 1 week of receipt of delivery notification. To report a missing, lost, or stolen package, please email us.
Once reported, we will launch an investigation with our shipping carrier to recoup the missing package. If you do not comply with the investigation, or you claim that the postal service did not reach out to you, you may not receive any kind of compensation for the missing parcel.
CANCELLING AN ORDER
If you would like to cancel or change an order, please contact us immediately by email to see if it may be possible. We like to work quickly, so we may not be able to cancel or make changes to orders that are already in progress.
Order cancellations prior to shipping will incur nonrefundable fees of 3.5% as credit card fees are not refunded to OE. Shipping fees are nonrefundable after a label has been purchased.
Mandy Stretch Mesh Panty in Sandrose
No reviews
/
Shipping calculated at checkout.
No cut corners. High-quality materials. Impeccable construction and in our not-beige neutral colorway.
WHAT WE DO DIFFERENTLY
Are you wondering what makes this undie so unique? Let us tell you all about it!
- 24K gold-plated hardware
- Accessible adjustable-front straps
- Great for travel - the Mandy panty dries quickly due to its airy materials
- Lightweight, soft, and breathable
- Durable, high-quality, high-recovery stretch mesh (it doesn't bag out!)
- Tested, washed, and worn thousands of times before being made available
- Better value - our signature customizable sides allow for adjustment and a flexible fit
- Experts were paid fairly and worked in a safe and clean studio to make this - and all of - our pieces. Forever.
Not to be a bad influence, but there's a matching bra, too.
SOMEWHAT TECHNICAL DETAILS:
- A bit cheeky
- Medium-high cut on the hips
- Very sheer
- Concealed gusset seams
- Unlined panty front and back
FIT NOTES:
Our fit models have reported that the Mandy panty runs true to size, but if you're in between sizes we suggest sizing down. As always, feel free to contact us if you have any questions. View each product page's Size Guide for detailed fit notes.
FABRIC AND CARE:
Material: 78% Nylon/18% Spandex. 100% Cotton gusset. Exclusive of trims.
Care: Carefully hand wash in cold water, hang or lay flat to dry.
Questions? Check down below to see if it's already been answered!
WHEN WILL MY ITEM SHIP?
Unless otherwise specified, all Of Elizabeth items will ship within 1-3 business days. Please check out the Shipping page for more information on how long it will take to reach you.
HOW DO I TAKE CARE OF MY LINGERIE?
For cotton undies, you can toss them in the machine on cold (we recommend using a fabric bag) and lay them flat to dry. For bras, hand wash them in your sink or a clean basin with a specially-formulated silk or delicates wash. Soak your delicates in cool soapy water for a few minutes, give areas that may have dirt a gentle scrub with your hands. Lay flat to dry on a dry towel. Never put your lingerie in the dryer, as heat ruins elastics and the elasticity in your garments. The dryer itself can also harm your lingerie. Never use harsh bleaches or detergents.
WHERE IS OF ELIZABETH LINGERIE MADE?
All Of Elizabeth lingerie is proudly made in Toronto, Canada, in our atelier. Since everything is made in-house, you can feel good about supporting a small, ethical, and independently-owned business.
WHAT SIZE AM I?
You can find a detailed size chart and guide of how to measure yourself here. There are also size recommendations in the details of each product listing. If you're still in need of assistance or don't see your size listed, email hello[@]ofelizabeth.com.
DO YOU SHIP TO MY COUNTRY?
We ship worldwide. If your country can be found on a map, we ship there. We also offer a flat-rate shipping fee, so you can stock up!
IS YOUR PACKAGING DISCREET?
Our packaging from the outside is very discreet. It comes in a plain bubble mailer or box with your address and our return address on it. There is no mention of "lingerie" anywhere, so you can ship it to your work address without fear if you're in Canada. There is, however, a detailed description of the contents of your parcel on the customs form as required by law when we ship internationally. The outer packaging itself is discreet, however.
WHAT ABOUT RUSH SHIPPING?
We can do that! Our items usually ship via Canada Post, regular mail. If you would like to upgrade to a faster shipping time, please contact us.
HOW DO I PAY FOR MY ORDER? IS IT SECURE?
Our shopping cart system is integrated with Shopify, a company that is exceptionally secure. We also accept PayPal. Your personal information is kept privately and securely, and we never give out information about customers to anyone.
OVERVIEW
We hope you love your Of Elizabeth Lingerie, but in the event that something isn't right, read on. The returns period begins when you receive your order. To return items in your order:
- Within 10 days of receipt: write to inform us of your intention to return and to confirm the return address.
- If your return is accepted (see below), we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
- Garments must be returned in unwashed, unworn, unaltered, and in original condition with tags attached. Thongs must remain unopened in their original, sealed packaging. If all items are returned in an order, the complementary dust bag must be returned in original condition as well. Failure to do so will result in a deduction of its value from your refund.
- Pack the return in its original or other resilient packaging.
- Within 14 days - Mail your return. In the event of a dispute, we also recommend you retain and/or send us proof of return, such as a postal receipt.
We will inspect the returned items and if they are in the specified condition above, we will issue you with a refund for your order excluding shipping costs and any customs charges.
We reserve the right to refuse any returned items that don't meet the specified criteria.
All openings of returned parcels are recorded.
To start a return, login to your account or contact us.
Non-returnable items:
For various reasons, we do not accept returns on:
- Final Sale items (clearly stated in item description)
- Gift cards
- Thongs if the seal has been broken on its packaging
- Items that have removed or replaced tags or labels cannot be returned
-
Worn, washed, altered, or damaged items are not returnable. This includes any deodorant marks, makeup stains or otherwise, marks from wearing, and scents like perfume or smoke.
Damaged or Incorrect items
Please inspect your order upon receipt and contact us immediately if you believe the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and correct it. You have 2 days to report anything amiss with your order to us. Reports outside of this timeframe will not be rectified.
INTERNATIONAL RETURNS
Please mark as a return with no commercial value and as 'returned goods' to avoid unnecessary customs charges. If customs are charged to us as a result of failure to comply with this request, said charges will be deducted from your refund.
REFUNDS
We will notify you once we’ve received and inspected your return and once again if the refund was approved or rejected. If approved, you’ll be automatically refunded on your original payment method within 1 business day. Please note that it can take time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return and your statement does not reflect the refund, please contact us.
EXCHANGES
We currently consider exchanges on a case-by-case basis. If your exchange request is not possible due to low stock, we will notify you within 24 hours of receiving your request. If you would like to make an exchange request, please email us stating your full name and order ID as the subject reference, and details of the exchange you would like.
Alternatively, please return the item following the refunds protocol above, and place a new order. Relevant new shipping charges will be applied to your new order.
REFUSED PARCELS
In the event that your order is refused or not picked up at a collection point and you do not notify us of such first, we will reach out upon receipt of the parcel with your options.
We will either issue an invoice for additional shipping charges to re-ship your package to you as well as carrier charges billed to us to return the package.
If the order is to be refunded, we will refund the order value minus shipping charges, including carrier return charges billed to us to return the package. A re-stocking fee of 20% of your order total will also apply.
MISSING, LOST, OR STOLEN PARCELS
If you believe that your package has gone missing, or has otherwise been lost or stolen, we ask that you report it within 1 week of receipt of delivery notification. To report a missing, lost, or stolen package, please email us.
Once reported, we will launch an investigation with our shipping carrier to recoup the missing package. If you do not comply with the investigation, or you claim that the postal service did not reach out to you, you may not receive any kind of compensation for the missing parcel.
CANCELLING AN ORDER
If you would like to cancel or change an order, please contact us immediately by email to see if it may be possible. We like to work quickly, so we may not be able to cancel or make changes to orders that are already in progress.
Order cancellations prior to shipping will incur nonrefundable fees of 3.5% as credit card fees are not refunded to OE. Shipping fees are nonrefundable after a label has been purchased.
Mandy Panty in Periwinkle Azure
1 review
/
Shipping calculated at checkout.
No cut corners. High-quality materials. Impeccable construction and in a color so rich and deep that you might just fall in.
WHAT WE DO DIFFERENTLY
Are you wondering what makes this undie so unique? Let us tell you all about it!
- 24K gold-plated hardware
- Accessible adjustable-front straps
- Great for travel - the Mandy panty dries quickly due to its airy materials
- Lightweight, soft, and breathable
- Durable, high-quality, high-recovery stretch mesh (it doesn't bag out!)
- Tested, washed, and worn thousands of times before being made available
- Better value - our signature customizable sides allow for adjustment and a flexible fit
- Experts were paid fairly and worked in a safe and clean studio to make this - and all of - our pieces. Forever.
Not to be a bad influence or anything, but there's a matching bra, too.
SOMEWHAT TECHNICAL DETAILS:
- A bit cheeky
- Medium-high cut on the hips
- Very sheer
- Concealed gusset seams
- Unlined panty front and back
FIT NOTES:
Our fit models have reported that the Mandy panty runs true to size, but if you're in between sizes we suggest sizing down. As always, feel free to contact us if you have any questions. View each product page's Size Guide for detailed fit notes.
FABRIC AND CARE:
Material: 78% Nylon/18% Spandex. 100% Cotton gusset. Exclusive of trims.
Care: Carefully hand wash in cold water, hang or lay flat to dry.
Questions? Check down below to see if it's already been answered!
WHEN WILL MY ITEM SHIP?
Unless otherwise specified, all Of Elizabeth items will ship within 1-3 business days. Please check out the Shipping page for more information on how long it will take to reach you.
HOW DO I TAKE CARE OF MY LINGERIE?
For cotton undies, you can toss them in the machine on cold (we recommend using a fabric bag) and lay them flat to dry. For bras, hand wash them in your sink or a clean basin with a specially-formulated silk or delicates wash. Soak your delicates in cool soapy water for a few minutes, give areas that may have dirt a gentle scrub with your hands. Lay flat to dry on a dry towel. Never put your lingerie in the dryer, as heat ruins elastics and the elasticity in your garments. The dryer itself can also harm your lingerie. Never use harsh bleaches or detergents.
WHERE IS OF ELIZABETH LINGERIE MADE?
All Of Elizabeth lingerie is proudly made in Toronto, Canada, in our atelier. Since everything is made in-house, you can feel good about supporting a small, ethical, and independently-owned business.
WHAT SIZE AM I?
You can find a detailed size chart and guide of how to measure yourself here. There are also size recommendations in the details of each product listing. If you're still in need of assistance or don't see your size listed, email hello[@]ofelizabeth.com.
DO YOU SHIP TO MY COUNTRY?
We ship worldwide. If your country can be found on a map, we ship there. We also offer a flat-rate shipping fee, so you can stock up!
IS YOUR PACKAGING DISCREET?
Our packaging from the outside is very discreet. It comes in a plain bubble mailer or box with your address and our return address on it. There is no mention of "lingerie" anywhere, so you can ship it to your work address without fear if you're in Canada. There is, however, a detailed description of the contents of your parcel on the customs form as required by law when we ship internationally. The outer packaging itself is discreet, however.
WHAT ABOUT RUSH SHIPPING?
We can do that! Our items usually ship via Canada Post, regular mail. If you would like to upgrade to a faster shipping time, please contact us.
HOW DO I PAY FOR MY ORDER? IS IT SECURE?
Our shopping cart system is integrated with Shopify, a company that is exceptionally secure. We also accept PayPal. Your personal information is kept privately and securely, and we never give out information about customers to anyone.
OVERVIEW
We hope you love your Of Elizabeth Lingerie, but in the event that something isn't right, read on. The returns period begins when you receive your order. To return items in your order:
- Within 10 days of receipt: write to inform us of your intention to return and to confirm the return address.
- If your return is accepted (see below), we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
- Garments must be returned in unwashed, unworn, unaltered, and in original condition with tags attached. Thongs must remain unopened in their original, sealed packaging. If all items are returned in an order, the complementary dust bag must be returned in original condition as well. Failure to do so will result in a deduction of its value from your refund.
- Pack the return in its original or other resilient packaging.
- Within 14 days - Mail your return. In the event of a dispute, we also recommend you retain and/or send us proof of return, such as a postal receipt.
We will inspect the returned items and if they are in the specified condition above, we will issue you with a refund for your order excluding shipping costs and any customs charges.
We reserve the right to refuse any returned items that don't meet the specified criteria.
All openings of returned parcels are recorded.
To start a return, login to your account or contact us.
Non-returnable items:
For various reasons, we do not accept returns on:
- Final Sale items (clearly stated in item description)
- Gift cards
- Thongs if the seal has been broken on its packaging
- Items that have removed or replaced tags or labels cannot be returned
-
Worn, washed, altered, or damaged items are not returnable. This includes any deodorant marks, makeup stains or otherwise, marks from wearing, and scents like perfume or smoke.
Damaged or Incorrect items
Please inspect your order upon receipt and contact us immediately if you believe the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and correct it. You have 2 days to report anything amiss with your order to us. Reports outside of this timeframe will not be rectified.
INTERNATIONAL RETURNS
Please mark as a return with no commercial value and as 'returned goods' to avoid unnecessary customs charges. If customs are charged to us as a result of failure to comply with this request, said charges will be deducted from your refund.
REFUNDS
We will notify you once we’ve received and inspected your return and once again if the refund was approved or rejected. If approved, you’ll be automatically refunded on your original payment method within 1 business day. Please note that it can take time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return and your statement does not reflect the refund, please contact us.
EXCHANGES
We currently consider exchanges on a case-by-case basis. If your exchange request is not possible due to low stock, we will notify you within 24 hours of receiving your request. If you would like to make an exchange request, please email us stating your full name and order ID as the subject reference, and details of the exchange you would like.
Alternatively, please return the item following the refunds protocol above, and place a new order. Relevant new shipping charges will be applied to your new order.
REFUSED PARCELS
In the event that your order is refused or not picked up at a collection point and you do not notify us of such first, we will reach out upon receipt of the parcel with your options.
We will either issue an invoice for additional shipping charges to re-ship your package to you as well as carrier charges billed to us to return the package.
If the order is to be refunded, we will refund the order value minus shipping charges, including carrier return charges billed to us to return the package. A re-stocking fee of 20% of your order total will also apply.
MISSING, LOST, OR STOLEN PARCELS
If you believe that your package has gone missing, or has otherwise been lost or stolen, we ask that you report it within 1 week of receipt of delivery notification. To report a missing, lost, or stolen package, please email us.
Once reported, we will launch an investigation with our shipping carrier to recoup the missing package. If you do not comply with the investigation, or you claim that the postal service did not reach out to you, you may not receive any kind of compensation for the missing parcel.
CANCELLING AN ORDER
If you would like to cancel or change an order, please contact us immediately by email to see if it may be possible. We like to work quickly, so we may not be able to cancel or make changes to orders that are already in progress.
Order cancellations prior to shipping will incur nonrefundable fees of 3.5% as credit card fees are not refunded to OE. Shipping fees are nonrefundable after a label has been purchased.
Mandy Panty in Mint Candy
1 review
/
Shipping calculated at checkout.
No cut corners. High-quality materials. Impeccable construction and in a color so cute it's basically the equivalent of watching a tiny kitten sniff a flower.
WHAT WE DO DIFFERENTLY
Are you wondering what makes this undie so unique? Let us tell you all about it!
- 24K gold-plated hardware
- Accessible adjustable-front straps
- Great for travel - the Mandy panty dries quickly due to its airy materials
- Lightweight, soft, and breathable
- Durable, high-quality, high-recovery stretch mesh (it doesn't bag out!)
- Tested, washed, and worn thousands of times before being made available
- Better value - our signature customizable sides allow for adjustment and a flexible fit
- Experts were paid fairly and worked in a safe and clean studio to make this - and all of - our pieces. Forever.
Not to be a bad influence, but there's a matching bra, too.
SOMEWHAT TECHNICAL DETAILS:
- A bit cheeky
- Medium-high cut on the hips
- Very sheer
- Concealed gusset seams
- Unlined panty front and back
FIT NOTES:
Our fit models have reported that the Mandy panty runs true to size, but if you're in between sizes we suggest sizing down. As always, feel free to contact us if you have any questions. View each product page's Size Guide for detailed fit notes.
FABRIC AND CARE:
Material: 78% Nylon/18% Spandex. 100% Cotton gusset. Exclusive of trims.
Care: Carefully hand wash in cold water, hang or lay flat to dry.
Questions? Check down below to see if it's already been answered!
WHEN WILL MY ITEM SHIP?
Unless otherwise specified, all Of Elizabeth items will ship within 1-3 business days. Please check out the Shipping page for more information on how long it will take to reach you.
HOW DO I TAKE CARE OF MY LINGERIE?
For cotton undies, you can toss them in the machine on cold (we recommend using a fabric bag) and lay them flat to dry. For bras, hand wash them in your sink or a clean basin with a specially-formulated silk or delicates wash. Soak your delicates in cool soapy water for a few minutes, give areas that may have dirt a gentle scrub with your hands. Lay flat to dry on a dry towel. Never put your lingerie in the dryer, as heat ruins elastics and the elasticity in your garments. The dryer itself can also harm your lingerie. Never use harsh bleaches or detergents.
WHERE IS OF ELIZABETH LINGERIE MADE?
All Of Elizabeth lingerie is proudly made in Toronto, Canada, in our atelier. Since everything is made in-house, you can feel good about supporting a small, ethical, and independently-owned business.
WHAT SIZE AM I?
You can find a detailed size chart and guide of how to measure yourself here. There are also size recommendations in the details of each product listing. If you're still in need of assistance or don't see your size listed, email hello[@]ofelizabeth.com.
DO YOU SHIP TO MY COUNTRY?
We ship worldwide. If your country can be found on a map, we ship there. We also offer a flat-rate shipping fee, so you can stock up!
IS YOUR PACKAGING DISCREET?
Our packaging from the outside is very discreet. It comes in a plain bubble mailer or box with your address and our return address on it. There is no mention of "lingerie" anywhere, so you can ship it to your work address without fear if you're in Canada. There is, however, a detailed description of the contents of your parcel on the customs form as required by law when we ship internationally. The outer packaging itself is discreet, however.
WHAT ABOUT RUSH SHIPPING?
We can do that! Our items usually ship via Canada Post, regular mail. If you would like to upgrade to a faster shipping time, please contact us.
HOW DO I PAY FOR MY ORDER? IS IT SECURE?
Our shopping cart system is integrated with Shopify, a company that is exceptionally secure. We also accept PayPal. Your personal information is kept privately and securely, and we never give out information about customers to anyone.
OVERVIEW
We hope you love your Of Elizabeth Lingerie, but in the event that something isn't right, read on. The returns period begins when you receive your order. To return items in your order:
- Within 10 days of receipt: write to inform us of your intention to return and to confirm the return address.
- If your return is accepted (see below), we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
- Garments must be returned in unwashed, unworn, unaltered, and in original condition with tags attached. Thongs must remain unopened in their original, sealed packaging. If all items are returned in an order, the complementary dust bag must be returned in original condition as well. Failure to do so will result in a deduction of its value from your refund.
- Pack the return in its original or other resilient packaging.
- Within 14 days - Mail your return. In the event of a dispute, we also recommend you retain and/or send us proof of return, such as a postal receipt.
We will inspect the returned items and if they are in the specified condition above, we will issue you with a refund for your order excluding shipping costs and any customs charges.
We reserve the right to refuse any returned items that don't meet the specified criteria.
All openings of returned parcels are recorded.
To start a return, login to your account or contact us.
Non-returnable items:
For various reasons, we do not accept returns on:
- Final Sale items (clearly stated in item description)
- Gift cards
- Thongs if the seal has been broken on its packaging
- Items that have removed or replaced tags or labels cannot be returned
-
Worn, washed, altered, or damaged items are not returnable. This includes any deodorant marks, makeup stains or otherwise, marks from wearing, and scents like perfume or smoke.
Damaged or Incorrect items
Please inspect your order upon receipt and contact us immediately if you believe the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and correct it. You have 2 days to report anything amiss with your order to us. Reports outside of this timeframe will not be rectified.
INTERNATIONAL RETURNS
Please mark as a return with no commercial value and as 'returned goods' to avoid unnecessary customs charges. If customs are charged to us as a result of failure to comply with this request, said charges will be deducted from your refund.
REFUNDS
We will notify you once we’ve received and inspected your return and once again if the refund was approved or rejected. If approved, you’ll be automatically refunded on your original payment method within 1 business day. Please note that it can take time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return and your statement does not reflect the refund, please contact us.
EXCHANGES
We currently consider exchanges on a case-by-case basis. If your exchange request is not possible due to low stock, we will notify you within 24 hours of receiving your request. If you would like to make an exchange request, please email us stating your full name and order ID as the subject reference, and details of the exchange you would like.
Alternatively, please return the item following the refunds protocol above, and place a new order. Relevant new shipping charges will be applied to your new order.
REFUSED PARCELS
In the event that your order is refused or not picked up at a collection point and you do not notify us of such first, we will reach out upon receipt of the parcel with your options.
We will either issue an invoice for additional shipping charges to re-ship your package to you as well as carrier charges billed to us to return the package.
If the order is to be refunded, we will refund the order value minus shipping charges, including carrier return charges billed to us to return the package. A re-stocking fee of 20% of your order total will also apply.
MISSING, LOST, OR STOLEN PARCELS
If you believe that your package has gone missing, or has otherwise been lost or stolen, we ask that you report it within 1 week of receipt of delivery notification. To report a missing, lost, or stolen package, please email us.
Once reported, we will launch an investigation with our shipping carrier to recoup the missing package. If you do not comply with the investigation, or you claim that the postal service did not reach out to you, you may not receive any kind of compensation for the missing parcel.
CANCELLING AN ORDER
If you would like to cancel or change an order, please contact us immediately by email to see if it may be possible. We like to work quickly, so we may not be able to cancel or make changes to orders that are already in progress.
Order cancellations prior to shipping will incur nonrefundable fees of 3.5% as credit card fees are not refunded to OE. Shipping fees are nonrefundable after a label has been purchased.
MORGAN Stretch Mesh Bra in Mango
1 review
/
Shipping calculated at checkout.
The elevated mesh bra. No cut corners. High-quality materials. Impeccable construction. And yes - the color really is that vibrant.
WHAT WE DO DIFFERENTLY
Are you wondering what makes this bra so special? Let us tell you all about it!
- 24K and 22K gold-plated hardware
- Accessible adjustable-front straps
- Concealed cradle seams to eliminate snagging and itching
- Great for travel - the Morgan bra dries quickly due to its lightweight build
- Lightweight and breathable
- Durable, high-quality, high-recovery stretch mesh (it doesn't bag out!)
- Washed and worn hundreds of times before being made available
- Better value - our signature customizable back fit allows for up to 3cm/ 1.25" adjustment
- Flexible fit - the Morgan bra is forgiving for shape and size fluctuations due not only to the adjustable nature of the 6 straps, but because the cups also stretch
- Experts were paid fairly and worked in a safe and clean studio to make this - and all of - our pieces. Forever.
Not to be a bad influence, but there's also a matching undie.
Each Of Elizabeth bra comes neatly packaged in our signature embroidered dust bag.
DETAILS:
- UK Sizing
- Single-seamed cups
- T-shirt bra coverage
- Medium support and shaping
- Lined wings
- Lifts and shapes
- Back clip
- 3 different underwire gauges are used across the size range to best suit each size
FIT NOTES:
Our fit models have reported that the Morgan bra runs true to size, but if you're in between sizes we suggest sizing down. Our bras can stretch to additional band sizes beyond what's listed on the size tag. Check each item's Size Guide for specific band measurements and other fit notes.
FABRIC AND CARE:
Material: 78% Nylon/18% Spandex Mesh, 100% Polyamide cradle lining. Exclusive of trims.
Questions? Check down below to see if it's already been answered!
WHEN WILL MY ITEM SHIP?
Unless otherwise specified, all Of Elizabeth items will ship within 1-3 business days. Please check out the Shipping page for more information on how long it will take to reach you.
HOW DO I TAKE CARE OF MY LINGERIE?
For cotton undies, you can toss them in the machine on cold (we recommend using a fabric bag) and lay them flat to dry. For bras, hand wash them in your sink or a clean basin with a specially-formulated silk or delicates wash. Soak your delicates in cool soapy water for a few minutes, give areas that may have dirt a gentle scrub with your hands. Lay flat to dry on a dry towel. Never put your lingerie in the dryer, as heat ruins elastics and the elasticity in your garments. The dryer itself can also harm your lingerie. Never use harsh bleaches or detergents.
WHERE IS OF ELIZABETH LINGERIE MADE?
All Of Elizabeth lingerie is proudly made in Toronto, Canada, in our atelier. Since everything is made in-house, you can feel good about supporting a small, ethical, and independently-owned business.
WHAT SIZE AM I?
You can find a detailed size chart and guide of how to measure yourself here. There are also size recommendations in the details of each product listing. If you're still in need of assistance or don't see your size listed, email hello[@]ofelizabeth.com.
DO YOU SHIP TO MY COUNTRY?
We ship worldwide. If your country can be found on a map, we ship there. We also offer a flat-rate shipping fee, so you can stock up!
IS YOUR PACKAGING DISCREET?
Our packaging from the outside is very discreet. It comes in a plain bubble mailer or box with your address and our return address on it. There is no mention of "lingerie" anywhere, so you can ship it to your work address without fear if you're in Canada. There is, however, a detailed description of the contents of your parcel on the customs form as required by law when we ship internationally. The outer packaging itself is discreet, however.
WHAT ABOUT RUSH SHIPPING?
We can do that! Our items usually ship via Canada Post, regular mail. If you would like to upgrade to a faster shipping time, please contact us.
HOW DO I PAY FOR MY ORDER? IS IT SECURE?
Our shopping cart system is integrated with Shopify, a company that is exceptionally secure. We also accept PayPal. Your personal information is kept privately and securely, and we never give out information about customers to anyone.
OVERVIEW
We hope you love your Of Elizabeth Lingerie, but in the event that something isn't right, read on. The returns period begins when you receive your order. To return items in your order:
- Within 10 days of receipt: write to inform us of your intention to return and to confirm the return address.
- If your return is accepted (see below), we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
- Garments must be returned in unwashed, unworn, unaltered, and in original condition with tags attached. Thongs must remain unopened in their original, sealed packaging. If all items are returned in an order, the complementary dust bag must be returned in original condition as well. Failure to do so will result in a deduction of its value from your refund.
- Pack the return in its original or other resilient packaging.
- Within 14 days - Mail your return. In the event of a dispute, we also recommend you retain and/or send us proof of return, such as a postal receipt.
We will inspect the returned items and if they are in the specified condition above, we will issue you with a refund for your order excluding shipping costs and any customs charges.
We reserve the right to refuse any returned items that don't meet the specified criteria.
All openings of returned parcels are recorded.
To start a return, login to your account or contact us.
Non-returnable items:
For various reasons, we do not accept returns on:
- Final Sale items (clearly stated in item description)
- Gift cards
- Thongs if the seal has been broken on its packaging
- Items that have removed or replaced tags or labels cannot be returned
-
Worn, washed, altered, or damaged items are not returnable. This includes any deodorant marks, makeup stains or otherwise, marks from wearing, and scents like perfume or smoke.
Damaged or Incorrect items
Please inspect your order upon receipt and contact us immediately if you believe the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and correct it. You have 2 days to report anything amiss with your order to us. Reports outside of this timeframe will not be rectified.
INTERNATIONAL RETURNS
Please mark as a return with no commercial value and as 'returned goods' to avoid unnecessary customs charges. If customs are charged to us as a result of failure to comply with this request, said charges will be deducted from your refund.
REFUNDS
We will notify you once we’ve received and inspected your return and once again if the refund was approved or rejected. If approved, you’ll be automatically refunded on your original payment method within 1 business day. Please note that it can take time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return and your statement does not reflect the refund, please contact us.
EXCHANGES
We currently consider exchanges on a case-by-case basis. If your exchange request is not possible due to low stock, we will notify you within 24 hours of receiving your request. If you would like to make an exchange request, please email us stating your full name and order ID as the subject reference, and details of the exchange you would like.
Alternatively, please return the item following the refunds protocol above, and place a new order. Relevant new shipping charges will be applied to your new order.
REFUSED PARCELS
In the event that your order is refused or not picked up at a collection point and you do not notify us of such first, we will reach out upon receipt of the parcel with your options.
We will either issue an invoice for additional shipping charges to re-ship your package to you as well as carrier charges billed to us to return the package.
If the order is to be refunded, we will refund the order value minus shipping charges, including carrier return charges billed to us to return the package. A re-stocking fee of 20% of your order total will also apply.
MISSING, LOST, OR STOLEN PARCELS
If you believe that your package has gone missing, or has otherwise been lost or stolen, we ask that you report it within 1 week of receipt of delivery notification. To report a missing, lost, or stolen package, please email us.
Once reported, we will launch an investigation with our shipping carrier to recoup the missing package. If you do not comply with the investigation, or you claim that the postal service did not reach out to you, you may not receive any kind of compensation for the missing parcel.
CANCELLING AN ORDER
If you would like to cancel or change an order, please contact us immediately by email to see if it may be possible. We like to work quickly, so we may not be able to cancel or make changes to orders that are already in progress.
Order cancellations prior to shipping will incur nonrefundable fees of 3.5% as credit card fees are not refunded to OE. Shipping fees are nonrefundable after a label has been purchased.
MORGAN Stretch Mesh Bra in Oceanside
1 review
/
Shipping calculated at checkout.
NEVER MET A CORNER WE WANTED TO CUT
High-quality materials. Impeccable construction and in a color like a tropical jewel. No cut corners.
- 24K and 22K gold-plated hardware
- Accessible adjustable-front straps
- Concealed cradle seams to eliminate snagging and itching
- Arrives in a twill embroidered dust bag
- Great for travel - the Morgan bra dries quickly due to its lightweight build
- Lightweight and breathable
- Durable, high-quality, high-recovery stretch mesh (it doesn't bag out!)
- Washed and worn hundreds of times before being made available
- Better value - our signature customizable back fit allows for up to 10" adjustment
- Flexible fit - the Morgan bra is forgiving for shape and size fluctuations due not only to the adjustable nature of the 6 straps, but because the cups also stretch
- Experts were paid fairly and worked in a safe and clean studio to make this - and all of - our pieces. Forever.
Not to be a bad influence, but there's also a matching undie.
DETAILS:
- UK Sizing
- Durable stretch mesh
- Single-seamed, sheer cups
- T-shirt bra coverage
- Medium support and shaping
- Lined wings
- Back clip
FIT NOTES:
Siobhan is wearing a size 3 and is wearing flesh-toned pasties.
Our fit models have reported that the Morgan bra runs true to size, but if you're in between sizes we suggest sizing down. Our bras can stretch to additional band sizes beyond what's listed on the size tag. Check each item's Size Guide for specific band measurements and other fit notes.
FABRIC AND CARE:
Material: 78% Nylon/18% Spandex Mesh, 100% Polyamide cradle lining. Exclusive of trims.
Care: Carefully hand wash in cold water, hang dry by center of bra to prevent distortion.
Questions? Check down below to see if it's already been answered!
WHEN WILL MY ITEM SHIP?
Unless otherwise specified, all Of Elizabeth items will ship within 1-3 business days. Please check out the Shipping page for more information on how long it will take to reach you.
HOW DO I TAKE CARE OF MY LINGERIE?
For cotton undies, you can toss them in the machine on cold (we recommend using a fabric bag) and lay them flat to dry. For bras, hand wash them in your sink or a clean basin with a specially-formulated silk or delicates wash. Soak your delicates in cool soapy water for a few minutes, give areas that may have dirt a gentle scrub with your hands. Lay flat to dry on a dry towel. Never put your lingerie in the dryer, as heat ruins elastics and the elasticity in your garments. The dryer itself can also harm your lingerie. Never use harsh bleaches or detergents.
WHERE IS OF ELIZABETH LINGERIE MADE?
All Of Elizabeth lingerie is proudly made in Toronto, Canada, in our atelier. Since everything is made in-house, you can feel good about supporting a small, ethical, and independently-owned business.
WHAT SIZE AM I?
You can find a detailed size chart and guide of how to measure yourself here. There are also size recommendations in the details of each product listing. If you're still in need of assistance or don't see your size listed, email hello[@]ofelizabeth.com.
DO YOU SHIP TO MY COUNTRY?
We ship worldwide. If your country can be found on a map, we ship there. We also offer a flat-rate shipping fee, so you can stock up!
IS YOUR PACKAGING DISCREET?
Our packaging from the outside is very discreet. It comes in a plain bubble mailer or box with your address and our return address on it. There is no mention of "lingerie" anywhere, so you can ship it to your work address without fear if you're in Canada. There is, however, a detailed description of the contents of your parcel on the customs form as required by law when we ship internationally. The outer packaging itself is discreet, however.
WHAT ABOUT RUSH SHIPPING?
We can do that! Our items usually ship via Canada Post, regular mail. If you would like to upgrade to a faster shipping time, please contact us.
HOW DO I PAY FOR MY ORDER? IS IT SECURE?
Our shopping cart system is integrated with Shopify, a company that is exceptionally secure. We also accept PayPal. Your personal information is kept privately and securely, and we never give out information about customers to anyone.
OVERVIEW
We hope you love your Of Elizabeth Lingerie, but in the event that something isn't right, read on. The returns period begins when you receive your order. To return items in your order:
- Within 10 days of receipt: write to inform us of your intention to return and to confirm the return address.
- If your return is accepted (see below), we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
- Garments must be returned in unwashed, unworn, unaltered, and in original condition with tags attached. Thongs must remain unopened in their original, sealed packaging. If all items are returned in an order, the complementary dust bag must be returned in original condition as well. Failure to do so will result in a deduction of its value from your refund.
- Pack the return in its original or other resilient packaging.
- Within 14 days - Mail your return. In the event of a dispute, we also recommend you retain and/or send us proof of return, such as a postal receipt.
We will inspect the returned items and if they are in the specified condition above, we will issue you with a refund for your order excluding shipping costs and any customs charges.
We reserve the right to refuse any returned items that don't meet the specified criteria.
All openings of returned parcels are recorded.
To start a return, login to your account or contact us.
Non-returnable items:
For various reasons, we do not accept returns on:
- Final Sale items (clearly stated in item description)
- Gift cards
- Thongs if the seal has been broken on its packaging
- Items that have removed or replaced tags or labels cannot be returned
-
Worn, washed, altered, or damaged items are not returnable. This includes any deodorant marks, makeup stains or otherwise, marks from wearing, and scents like perfume or smoke.
Damaged or Incorrect items
Please inspect your order upon receipt and contact us immediately if you believe the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and correct it. You have 2 days to report anything amiss with your order to us. Reports outside of this timeframe will not be rectified.
INTERNATIONAL RETURNS
Please mark as a return with no commercial value and as 'returned goods' to avoid unnecessary customs charges. If customs are charged to us as a result of failure to comply with this request, said charges will be deducted from your refund.
REFUNDS
We will notify you once we’ve received and inspected your return and once again if the refund was approved or rejected. If approved, you’ll be automatically refunded on your original payment method within 1 business day. Please note that it can take time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return and your statement does not reflect the refund, please contact us.
EXCHANGES
We currently consider exchanges on a case-by-case basis. If your exchange request is not possible due to low stock, we will notify you within 24 hours of receiving your request. If you would like to make an exchange request, please email us stating your full name and order ID as the subject reference, and details of the exchange you would like.
Alternatively, please return the item following the refunds protocol above, and place a new order. Relevant new shipping charges will be applied to your new order.
REFUSED PARCELS
In the event that your order is refused or not picked up at a collection point and you do not notify us of such first, we will reach out upon receipt of the parcel with your options.
We will either issue an invoice for additional shipping charges to re-ship your package to you as well as carrier charges billed to us to return the package.
If the order is to be refunded, we will refund the order value minus shipping charges, including carrier return charges billed to us to return the package. A re-stocking fee of 20% of your order total will also apply.
MISSING, LOST, OR STOLEN PARCELS
If you believe that your package has gone missing, or has otherwise been lost or stolen, we ask that you report it within 1 week of receipt of delivery notification. To report a missing, lost, or stolen package, please email us.
Once reported, we will launch an investigation with our shipping carrier to recoup the missing package. If you do not comply with the investigation, or you claim that the postal service did not reach out to you, you may not receive any kind of compensation for the missing parcel.
CANCELLING AN ORDER
If you would like to cancel or change an order, please contact us immediately by email to see if it may be possible. We like to work quickly, so we may not be able to cancel or make changes to orders that are already in progress.
Order cancellations prior to shipping will incur nonrefundable fees of 3.5% as credit card fees are not refunded to OE. Shipping fees are nonrefundable after a label has been purchased.
ELOISE Bra in Black Pearl
3 reviews
/
Shipping calculated at checkout.
For all of your 'I'm on a balcony overlooking sapphire waters in paradise wearing nothing but a robe and some nice lingerie' needs. Or, another Tuesday at the office under a professional-looking shirt.
WHAT WE DO DIFFERENTLY
- 24K and 22K gold-plated hardware
- Accessible adjustable-front straps
- Concealed cup and cradle seams prevent snagging and itching
- Great for travel - the Eloise bra dries quickly due to its airy fabrics
- Lightweight and breathable
- Washed and worn hundreds of times before being made available
- Better value - our signature customizable back fit allows for up to 8" adjustment
- Made under some of the most ethical and responsible conditions in the world
- Hand-sewn bows and a little pearl. How cute!
Not to be a bad influence, but there's also a matching undie.
DETAILS:
- UK Sizing
- Single-seamed cups
- Halfcup silhouette
- Medium support and shaping
- Fully-lined
- Sheer
- Back clip
TEXTILE ENTHUSIAST DETAILS
This bra uses French-made, hand-finished lace artisanally-crafted by the oldest surviving lace house in the world, established 1887. This lace house produces textiles that are included in haute couture runways every season, that dress icons each year - but more importantly, they focus on sustainable production and investing in their artisans. The Eloise bra in Black Pearl was designed to allow the beauty of this unique lace to shine, and it's trimmed in a soft pattern-contrasting lace and luxe silk strap detailing that come together to honor our iconic 'classic with a twist' designs.
FIT AND CARE NOTES:
Siobhan is wearing a size 3.
Our bras can stretch to additional band sizes beyond what's listed on the size tag. Check each item's Size Guide for specific band measurements and other fit notes.
This piece can last for years to come with the right care - hand wash with like colors and note that this bra's fine lace requires extra care when handling to ensure things like jewelry don't snag it. Trust us, though - it's worth it.
FABRIC AND WASHING
Material: 100% Polyamide tulle. Exclusive of trims.
Care: Carefully hand wash in cool water, hang dry by center of bra to prevent distortion.
Questions? Check down below to see if it's already been answered!
WHEN WILL MY ITEM SHIP?
Unless otherwise specified, all Of Elizabeth items will ship within 1-3 business days. Please check out the Shipping page for more information on how long it will take to reach you.
HOW DO I TAKE CARE OF MY LINGERIE?
For cotton undies, you can toss them in the machine on cold (we recommend using a fabric bag) and lay them flat to dry. For bras, hand wash them in your sink or a clean basin with a specially-formulated silk or delicates wash. Soak your delicates in cool soapy water for a few minutes, give areas that may have dirt a gentle scrub with your hands. Lay flat to dry on a dry towel. Never put your lingerie in the dryer, as heat ruins elastics and the elasticity in your garments. The dryer itself can also harm your lingerie. Never use harsh bleaches or detergents.
WHERE IS OF ELIZABETH LINGERIE MADE?
All Of Elizabeth lingerie is proudly made in Toronto, Canada, in our atelier. Since everything is made in-house, you can feel good about supporting a small, ethical, and independently-owned business.
WHAT SIZE AM I?
You can find a detailed size chart and guide of how to measure yourself here. There are also size recommendations in the details of each product listing. If you're still in need of assistance or don't see your size listed, email hello[@]ofelizabeth.com.
DO YOU SHIP TO MY COUNTRY?
We ship worldwide. If your country can be found on a map, we ship there. We also offer a flat-rate shipping fee, so you can stock up!
IS YOUR PACKAGING DISCREET?
Our packaging from the outside is very discreet. It comes in a plain bubble mailer or box with your address and our return address on it. There is no mention of "lingerie" anywhere, so you can ship it to your work address without fear if you're in Canada. There is, however, a detailed description of the contents of your parcel on the customs form as required by law when we ship internationally. The outer packaging itself is discreet, however.
WHAT ABOUT RUSH SHIPPING?
We can do that! Our items usually ship via Canada Post, regular mail. If you would like to upgrade to a faster shipping time, please contact us.
HOW DO I PAY FOR MY ORDER? IS IT SECURE?
Our shopping cart system is integrated with Shopify, a company that is exceptionally secure. We also accept PayPal. Your personal information is kept privately and securely, and we never give out information about customers to anyone.
OVERVIEW
We hope you love your Of Elizabeth Lingerie, but in the event that something isn't right, read on. The returns period begins when you receive your order. To return items in your order:
- Within 10 days of receipt: write to inform us of your intention to return and to confirm the return address.
- If your return is accepted (see below), we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
- Garments must be returned in unwashed, unworn, unaltered, and in original condition with tags attached. Thongs must remain unopened in their original, sealed packaging. If all items are returned in an order, the complementary dust bag must be returned in original condition as well. Failure to do so will result in a deduction of its value from your refund.
- Pack the return in its original or other resilient packaging.
- Within 14 days - Mail your return. In the event of a dispute, we also recommend you retain and/or send us proof of return, such as a postal receipt.
We will inspect the returned items and if they are in the specified condition above, we will issue you with a refund for your order excluding shipping costs and any customs charges.
We reserve the right to refuse any returned items that don't meet the specified criteria.
All openings of returned parcels are recorded.
To start a return, login to your account or contact us.
Non-returnable items:
For various reasons, we do not accept returns on:
- Final Sale items (clearly stated in item description)
- Gift cards
- Thongs if the seal has been broken on its packaging
- Items that have removed or replaced tags or labels cannot be returned
-
Worn, washed, altered, or damaged items are not returnable. This includes any deodorant marks, makeup stains or otherwise, marks from wearing, and scents like perfume or smoke.
Damaged or Incorrect items
Please inspect your order upon receipt and contact us immediately if you believe the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and correct it. You have 2 days to report anything amiss with your order to us. Reports outside of this timeframe will not be rectified.
INTERNATIONAL RETURNS
Please mark as a return with no commercial value and as 'returned goods' to avoid unnecessary customs charges. If customs are charged to us as a result of failure to comply with this request, said charges will be deducted from your refund.
REFUNDS
We will notify you once we’ve received and inspected your return and once again if the refund was approved or rejected. If approved, you’ll be automatically refunded on your original payment method within 1 business day. Please note that it can take time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return and your statement does not reflect the refund, please contact us.
EXCHANGES
We currently consider exchanges on a case-by-case basis. If your exchange request is not possible due to low stock, we will notify you within 24 hours of receiving your request. If you would like to make an exchange request, please email us stating your full name and order ID as the subject reference, and details of the exchange you would like.
Alternatively, please return the item following the refunds protocol above, and place a new order. Relevant new shipping charges will be applied to your new order.
REFUSED PARCELS
In the event that your order is refused or not picked up at a collection point and you do not notify us of such first, we will reach out upon receipt of the parcel with your options.
We will either issue an invoice for additional shipping charges to re-ship your package to you as well as carrier charges billed to us to return the package.
If the order is to be refunded, we will refund the order value minus shipping charges, including carrier return charges billed to us to return the package. A re-stocking fee of 20% of your order total will also apply.
MISSING, LOST, OR STOLEN PARCELS
If you believe that your package has gone missing, or has otherwise been lost or stolen, we ask that you report it within 1 week of receipt of delivery notification. To report a missing, lost, or stolen package, please email us.
Once reported, we will launch an investigation with our shipping carrier to recoup the missing package. If you do not comply with the investigation, or you claim that the postal service did not reach out to you, you may not receive any kind of compensation for the missing parcel.
CANCELLING AN ORDER
If you would like to cancel or change an order, please contact us immediately by email to see if it may be possible. We like to work quickly, so we may not be able to cancel or make changes to orders that are already in progress.
Order cancellations prior to shipping will incur nonrefundable fees of 3.5% as credit card fees are not refunded to OE. Shipping fees are nonrefundable after a label has been purchased.
Mandy Stretch Mesh Panty in Mango
No reviews
/
Shipping calculated at checkout.
No cut corners. High-quality materials. Impeccable construction - and yes, the color really is that vibrant.
WHAT WE DO DIFFERENTLY
Are you wondering what makes this undie so unique? Let us tell you all about it!
- 24K gold-plated hardware
- Accessible adjustable-front straps
- Great for travel - the Mandy panty dries quickly due to its airy materials
- Lightweight, breathable, and soft
- Durable, high-quality, high-recovery stretch mesh (it doesn't bag out!)
- Tested, washed, and worn thousands of times before being made available
- Better value - our signature customizable sides allow for adjustment and a flexible fit
- Experts were paid fairly and worked in a safe and clean studio to make this - and all of - our pieces. Forever.
Not to be a bad influence, but there's a matching bra, too.
SOMEWHAT TECHNICAL DETAILS:
- A bit cheeky
- Medium-high cut on the hips
- Really very sheer
- Concealed gusset seams
- Unlined panty front and back
FIT NOTES:
Our fit models have reported that the Mandy panty runs true to size, but if you're in between sizes we suggest sizing down. As always, feel free to contact us if you have any questions. View each product page's Size Guide for detailed fit notes.
FABRIC AND CARE:
Material: 78% Nylon/18% Spandex. 100% Cotton gusset. Exclusive of trims.
Care: Carefully hand wash in cold water, hang or lay flat to dry.
Questions? Check down below to see if it's already been answered!
WHEN WILL MY ITEM SHIP?
Unless otherwise specified, all Of Elizabeth items will ship within 1-3 business days. Please check out the Shipping page for more information on how long it will take to reach you.
HOW DO I TAKE CARE OF MY LINGERIE?
For cotton undies, you can toss them in the machine on cold (we recommend using a fabric bag) and lay them flat to dry. For bras, hand wash them in your sink or a clean basin with a specially-formulated silk or delicates wash. Soak your delicates in cool soapy water for a few minutes, give areas that may have dirt a gentle scrub with your hands. Lay flat to dry on a dry towel. Never put your lingerie in the dryer, as heat ruins elastics and the elasticity in your garments. The dryer itself can also harm your lingerie. Never use harsh bleaches or detergents.
WHERE IS OF ELIZABETH LINGERIE MADE?
All Of Elizabeth lingerie is proudly made in Toronto, Canada, in our atelier. Since everything is made in-house, you can feel good about supporting a small, ethical, and independently-owned business.
WHAT SIZE AM I?
You can find a detailed size chart and guide of how to measure yourself here. There are also size recommendations in the details of each product listing. If you're still in need of assistance or don't see your size listed, email hello[@]ofelizabeth.com.
DO YOU SHIP TO MY COUNTRY?
We ship worldwide. If your country can be found on a map, we ship there. We also offer a flat-rate shipping fee, so you can stock up!
IS YOUR PACKAGING DISCREET?
Our packaging from the outside is very discreet. It comes in a plain bubble mailer or box with your address and our return address on it. There is no mention of "lingerie" anywhere, so you can ship it to your work address without fear if you're in Canada. There is, however, a detailed description of the contents of your parcel on the customs form as required by law when we ship internationally. The outer packaging itself is discreet, however.
WHAT ABOUT RUSH SHIPPING?
We can do that! Our items usually ship via Canada Post, regular mail. If you would like to upgrade to a faster shipping time, please contact us.
HOW DO I PAY FOR MY ORDER? IS IT SECURE?
Our shopping cart system is integrated with Shopify, a company that is exceptionally secure. We also accept PayPal. Your personal information is kept privately and securely, and we never give out information about customers to anyone.
OVERVIEW
We hope you love your Of Elizabeth Lingerie, but in the event that something isn't right, read on. The returns period begins when you receive your order. To return items in your order:
- Within 10 days of receipt: write to inform us of your intention to return and to confirm the return address.
- If your return is accepted (see below), we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
- Garments must be returned in unwashed, unworn, unaltered, and in original condition with tags attached. Thongs must remain unopened in their original, sealed packaging. If all items are returned in an order, the complementary dust bag must be returned in original condition as well. Failure to do so will result in a deduction of its value from your refund.
- Pack the return in its original or other resilient packaging.
- Within 14 days - Mail your return. In the event of a dispute, we also recommend you retain and/or send us proof of return, such as a postal receipt.
We will inspect the returned items and if they are in the specified condition above, we will issue you with a refund for your order excluding shipping costs and any customs charges.
We reserve the right to refuse any returned items that don't meet the specified criteria.
All openings of returned parcels are recorded.
To start a return, login to your account or contact us.
Non-returnable items:
For various reasons, we do not accept returns on:
- Final Sale items (clearly stated in item description)
- Gift cards
- Thongs if the seal has been broken on its packaging
- Items that have removed or replaced tags or labels cannot be returned
-
Worn, washed, altered, or damaged items are not returnable. This includes any deodorant marks, makeup stains or otherwise, marks from wearing, and scents like perfume or smoke.
Damaged or Incorrect items
Please inspect your order upon receipt and contact us immediately if you believe the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and correct it. You have 2 days to report anything amiss with your order to us. Reports outside of this timeframe will not be rectified.
INTERNATIONAL RETURNS
Please mark as a return with no commercial value and as 'returned goods' to avoid unnecessary customs charges. If customs are charged to us as a result of failure to comply with this request, said charges will be deducted from your refund.
REFUNDS
We will notify you once we’ve received and inspected your return and once again if the refund was approved or rejected. If approved, you’ll be automatically refunded on your original payment method within 1 business day. Please note that it can take time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return and your statement does not reflect the refund, please contact us.
EXCHANGES
We currently consider exchanges on a case-by-case basis. If your exchange request is not possible due to low stock, we will notify you within 24 hours of receiving your request. If you would like to make an exchange request, please email us stating your full name and order ID as the subject reference, and details of the exchange you would like.
Alternatively, please return the item following the refunds protocol above, and place a new order. Relevant new shipping charges will be applied to your new order.
REFUSED PARCELS
In the event that your order is refused or not picked up at a collection point and you do not notify us of such first, we will reach out upon receipt of the parcel with your options.
We will either issue an invoice for additional shipping charges to re-ship your package to you as well as carrier charges billed to us to return the package.
If the order is to be refunded, we will refund the order value minus shipping charges, including carrier return charges billed to us to return the package. A re-stocking fee of 20% of your order total will also apply.
MISSING, LOST, OR STOLEN PARCELS
If you believe that your package has gone missing, or has otherwise been lost or stolen, we ask that you report it within 1 week of receipt of delivery notification. To report a missing, lost, or stolen package, please email us.
Once reported, we will launch an investigation with our shipping carrier to recoup the missing package. If you do not comply with the investigation, or you claim that the postal service did not reach out to you, you may not receive any kind of compensation for the missing parcel.
CANCELLING AN ORDER
If you would like to cancel or change an order, please contact us immediately by email to see if it may be possible. We like to work quickly, so we may not be able to cancel or make changes to orders that are already in progress.
Order cancellations prior to shipping will incur nonrefundable fees of 3.5% as credit card fees are not refunded to OE. Shipping fees are nonrefundable after a label has been purchased.
Mandy Stretch Mesh Panty in Oceanside
No reviews
/
Shipping calculated at checkout.
No cut corners. High-quality materials. Impeccable construction and in a color like a tropical jewel.
WHAT WE DO DIFFERENTLY
Are you wondering what makes this undie so unique? Let us tell you all about it!
- 24K gold-plated hardware
- Accessible adjustable-front straps
- Great for travel - the Mandy panty dries quickly due to its airy materials
- Lightweight, soft, and breathable
- Durable, high-quality, high-recovery stretch mesh (it doesn't bag out!)
- Tested, washed, and worn thousands of times before being made available
- Better value - our signature customizable sides allow for adjustment and a flexible fit
- Experts were paid fairly and worked in a safe and clean studio to make this - and all of - our pieces. Forever.
Not to be a bad influence, but there's a matching bra, too.
SOMEWHAT TECHNICAL DETAILS:
- A bit cheeky
- Medium-high cut on the hips
- Very sheer
- Cotton gusset lining
- Concealed gusset seams
- Unlined front and back
FIT NOTES:
Our fit models have reported that the Mandy panty runs true to size, but if you're in between sizes we suggest sizing down. As always, feel free to contact us if you have any questions. View each product page's Size Guide for detailed fit notes.
FABRIC AND CARE:
Material: 78% Nylon/18% Spandex. 100% Cotton gusset. Exclusive of trims.
Care: Carefully hand wash in cold water, hang or lay flat to dry.
Questions? Check down below to see if it's already been answered!
WHEN WILL MY ITEM SHIP?
Unless otherwise specified, all Of Elizabeth items will ship within 1-3 business days. Please check out the Shipping page for more information on how long it will take to reach you.
HOW DO I TAKE CARE OF MY LINGERIE?
For cotton undies, you can toss them in the machine on cold (we recommend using a fabric bag) and lay them flat to dry. For bras, hand wash them in your sink or a clean basin with a specially-formulated silk or delicates wash. Soak your delicates in cool soapy water for a few minutes, give areas that may have dirt a gentle scrub with your hands. Lay flat to dry on a dry towel. Never put your lingerie in the dryer, as heat ruins elastics and the elasticity in your garments. The dryer itself can also harm your lingerie. Never use harsh bleaches or detergents.
WHERE IS OF ELIZABETH LINGERIE MADE?
All Of Elizabeth lingerie is proudly made in Toronto, Canada, in our atelier. Since everything is made in-house, you can feel good about supporting a small, ethical, and independently-owned business.
WHAT SIZE AM I?
You can find a detailed size chart and guide of how to measure yourself here. There are also size recommendations in the details of each product listing. If you're still in need of assistance or don't see your size listed, email hello[@]ofelizabeth.com.
DO YOU SHIP TO MY COUNTRY?
We ship worldwide. If your country can be found on a map, we ship there. We also offer a flat-rate shipping fee, so you can stock up!
IS YOUR PACKAGING DISCREET?
Our packaging from the outside is very discreet. It comes in a plain bubble mailer or box with your address and our return address on it. There is no mention of "lingerie" anywhere, so you can ship it to your work address without fear if you're in Canada. There is, however, a detailed description of the contents of your parcel on the customs form as required by law when we ship internationally. The outer packaging itself is discreet, however.
WHAT ABOUT RUSH SHIPPING?
We can do that! Our items usually ship via Canada Post, regular mail. If you would like to upgrade to a faster shipping time, please contact us.
HOW DO I PAY FOR MY ORDER? IS IT SECURE?
Our shopping cart system is integrated with Shopify, a company that is exceptionally secure. We also accept PayPal. Your personal information is kept privately and securely, and we never give out information about customers to anyone.
OVERVIEW
We hope you love your Of Elizabeth Lingerie, but in the event that something isn't right, read on. The returns period begins when you receive your order. To return items in your order:
- Within 10 days of receipt: write to inform us of your intention to return and to confirm the return address.
- If your return is accepted (see below), we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
- Garments must be returned in unwashed, unworn, unaltered, and in original condition with tags attached. Thongs must remain unopened in their original, sealed packaging. If all items are returned in an order, the complementary dust bag must be returned in original condition as well. Failure to do so will result in a deduction of its value from your refund.
- Pack the return in its original or other resilient packaging.
- Within 14 days - Mail your return. In the event of a dispute, we also recommend you retain and/or send us proof of return, such as a postal receipt.
We will inspect the returned items and if they are in the specified condition above, we will issue you with a refund for your order excluding shipping costs and any customs charges.
We reserve the right to refuse any returned items that don't meet the specified criteria.
All openings of returned parcels are recorded.
To start a return, login to your account or contact us.
Non-returnable items:
For various reasons, we do not accept returns on:
- Final Sale items (clearly stated in item description)
- Gift cards
- Thongs if the seal has been broken on its packaging
- Items that have removed or replaced tags or labels cannot be returned
-
Worn, washed, altered, or damaged items are not returnable. This includes any deodorant marks, makeup stains or otherwise, marks from wearing, and scents like perfume or smoke.
Damaged or Incorrect items
Please inspect your order upon receipt and contact us immediately if you believe the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and correct it. You have 2 days to report anything amiss with your order to us. Reports outside of this timeframe will not be rectified.
INTERNATIONAL RETURNS
Please mark as a return with no commercial value and as 'returned goods' to avoid unnecessary customs charges. If customs are charged to us as a result of failure to comply with this request, said charges will be deducted from your refund.
REFUNDS
We will notify you once we’ve received and inspected your return and once again if the refund was approved or rejected. If approved, you’ll be automatically refunded on your original payment method within 1 business day. Please note that it can take time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return and your statement does not reflect the refund, please contact us.
EXCHANGES
We currently consider exchanges on a case-by-case basis. If your exchange request is not possible due to low stock, we will notify you within 24 hours of receiving your request. If you would like to make an exchange request, please email us stating your full name and order ID as the subject reference, and details of the exchange you would like.
Alternatively, please return the item following the refunds protocol above, and place a new order. Relevant new shipping charges will be applied to your new order.
REFUSED PARCELS
In the event that your order is refused or not picked up at a collection point and you do not notify us of such first, we will reach out upon receipt of the parcel with your options.
We will either issue an invoice for additional shipping charges to re-ship your package to you as well as carrier charges billed to us to return the package.
If the order is to be refunded, we will refund the order value minus shipping charges, including carrier return charges billed to us to return the package. A re-stocking fee of 20% of your order total will also apply.
MISSING, LOST, OR STOLEN PARCELS
If you believe that your package has gone missing, or has otherwise been lost or stolen, we ask that you report it within 1 week of receipt of delivery notification. To report a missing, lost, or stolen package, please email us.
Once reported, we will launch an investigation with our shipping carrier to recoup the missing package. If you do not comply with the investigation, or you claim that the postal service did not reach out to you, you may not receive any kind of compensation for the missing parcel.
CANCELLING AN ORDER
If you would like to cancel or change an order, please contact us immediately by email to see if it may be possible. We like to work quickly, so we may not be able to cancel or make changes to orders that are already in progress.
Order cancellations prior to shipping will incur nonrefundable fees of 3.5% as credit card fees are not refunded to OE. Shipping fees are nonrefundable after a label has been purchased.
Birch Thong in Black Pearl
1 review
/
Shipping calculated at checkout.
For all of your 'I'm on a balcony overlooking sapphire waters in paradise wearing nothing but a robe and some nice lingerie' needs.
WHAT WE DO DIFFERENTLY
- 24K gold-plated hardware
- Accessible adjustable-front straps
- Great for travel - the Birch thong dries quickly due to its airy materials
- Lightweight, breathable, and soft
- Couture lace (see below!)
- Tested, washed, and worn thousands of times before being made available
- Our signature customizable sides allow for adjustment and a flexible fit
- Experts were paid fairly and worked in a safe and clean studio to make this - and all of - our pieces. Forever.
Not to be a bad influence or anything, but there's a matching bra, too.
SOMEWHAT TECHNICAL DETAILS:
- Folded thong back- super soft, no bagging
- Medium-high cut on the hips
- Sheer
- Concealed gusset seams
- Fully-lined
- Signature adjustable sides
- 24K Gold-plated hardware
For your peace of mind, our thongs come in a sealed, compostable package. Once this package is opened, thongs become final sale. Carefully check your size with our size chart. We're here if you have any questions!
FIT NOTES
Siobhan wears a medium.
Our fit models have noted that the Birch thong runs true to size, but if you're in between sizes we suggest sizing down. As always, feel free to contact us if you have any questions.
View each product page's Size Guide for detailed fit notes.
FABRIC AND CARE:
Material: 100% Polyamide, 100% Polyamide tulle lining. 100% Cotton gusset lining. 78% Nylon/ 22% Spandex back. Exclusive of trims.
Care: Carefully hand wash in cold water and lay flat or hang to dry.
This piece can last for years to come with the right care - hand wash with like colors and note that this thong's fine lace requires extra care when handling to ensure things like jewelry don't snag it. Trust us, though - it's worth it.
TEXTILE ENTHUSIAST DETAILS
This panty uses French-made, hand-finished lace artisanally-crafted by the oldest surviving lace house in the world, established in 1887. This lace house produces textiles that are included in haute couture runways every season, that dress icons each year - but more importantly, they focus on sustainable production and investing in their artisans. The Birch thong features a tonal stretch mesh back that is completely smooth under clothes, and a pattern-contrasting lace trim along the front legs. Finished with a cute little bow and a hand-sewn pearl. The back panty is a stretch mesh that's been folded along the leg openings - so, no elastics on the back.
Questions? Check down below to see if it's already been answered!
WHEN WILL MY ITEM SHIP?
Unless otherwise specified, all Of Elizabeth items will ship within 1-3 business days. Please check out the Shipping page for more information on how long it will take to reach you.
HOW DO I TAKE CARE OF MY LINGERIE?
For cotton undies, you can toss them in the machine on cold (we recommend using a fabric bag) and lay them flat to dry. For bras, hand wash them in your sink or a clean basin with a specially-formulated silk or delicates wash. Soak your delicates in cool soapy water for a few minutes, give areas that may have dirt a gentle scrub with your hands. Lay flat to dry on a dry towel. Never put your lingerie in the dryer, as heat ruins elastics and the elasticity in your garments. The dryer itself can also harm your lingerie. Never use harsh bleaches or detergents.
WHERE IS OF ELIZABETH LINGERIE MADE?
All Of Elizabeth lingerie is proudly made in Toronto, Canada, in our atelier. Since everything is made in-house, you can feel good about supporting a small, ethical, and independently-owned business.
WHAT SIZE AM I?
You can find a detailed size chart and guide of how to measure yourself here. There are also size recommendations in the details of each product listing. If you're still in need of assistance or don't see your size listed, email hello[@]ofelizabeth.com.
DO YOU SHIP TO MY COUNTRY?
We ship worldwide. If your country can be found on a map, we ship there. We also offer a flat-rate shipping fee, so you can stock up!
IS YOUR PACKAGING DISCREET?
Our packaging from the outside is very discreet. It comes in a plain bubble mailer or box with your address and our return address on it. There is no mention of "lingerie" anywhere, so you can ship it to your work address without fear if you're in Canada. There is, however, a detailed description of the contents of your parcel on the customs form as required by law when we ship internationally. The outer packaging itself is discreet, however.
WHAT ABOUT RUSH SHIPPING?
We can do that! Our items usually ship via Canada Post, regular mail. If you would like to upgrade to a faster shipping time, please contact us.
HOW DO I PAY FOR MY ORDER? IS IT SECURE?
Our shopping cart system is integrated with Shopify, a company that is exceptionally secure. We also accept PayPal. Your personal information is kept privately and securely, and we never give out information about customers to anyone.
OVERVIEW
We hope you love your Of Elizabeth Lingerie, but in the event that something isn't right, read on. The returns period begins when you receive your order. To return items in your order:
- Within 10 days of receipt: write to inform us of your intention to return and to confirm the return address.
- If your return is accepted (see below), we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
- Garments must be returned in unwashed, unworn, unaltered, and in original condition with tags attached. Thongs must remain unopened in their original, sealed packaging. If all items are returned in an order, the complementary dust bag must be returned in original condition as well. Failure to do so will result in a deduction of its value from your refund.
- Pack the return in its original or other resilient packaging.
- Within 14 days - Mail your return. In the event of a dispute, we also recommend you retain and/or send us proof of return, such as a postal receipt.
We will inspect the returned items and if they are in the specified condition above, we will issue you with a refund for your order excluding shipping costs and any customs charges.
We reserve the right to refuse any returned items that don't meet the specified criteria.
All openings of returned parcels are recorded.
To start a return, login to your account or contact us.
Non-returnable items:
For various reasons, we do not accept returns on:
- Final Sale items (clearly stated in item description)
- Gift cards
- Thongs if the seal has been broken on its packaging
- Items that have removed or replaced tags or labels cannot be returned
-
Worn, washed, altered, or damaged items are not returnable. This includes any deodorant marks, makeup stains or otherwise, marks from wearing, and scents like perfume or smoke.
Damaged or Incorrect items
Please inspect your order upon receipt and contact us immediately if you believe the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and correct it. You have 2 days to report anything amiss with your order to us. Reports outside of this timeframe will not be rectified.
INTERNATIONAL RETURNS
Please mark as a return with no commercial value and as 'returned goods' to avoid unnecessary customs charges. If customs are charged to us as a result of failure to comply with this request, said charges will be deducted from your refund.
REFUNDS
We will notify you once we’ve received and inspected your return and once again if the refund was approved or rejected. If approved, you’ll be automatically refunded on your original payment method within 1 business day. Please note that it can take time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return and your statement does not reflect the refund, please contact us.
EXCHANGES
We currently consider exchanges on a case-by-case basis. If your exchange request is not possible due to low stock, we will notify you within 24 hours of receiving your request. If you would like to make an exchange request, please email us stating your full name and order ID as the subject reference, and details of the exchange you would like.
Alternatively, please return the item following the refunds protocol above, and place a new order. Relevant new shipping charges will be applied to your new order.
REFUSED PARCELS
In the event that your order is refused or not picked up at a collection point and you do not notify us of such first, we will reach out upon receipt of the parcel with your options.
We will either issue an invoice for additional shipping charges to re-ship your package to you as well as carrier charges billed to us to return the package.
If the order is to be refunded, we will refund the order value minus shipping charges, including carrier return charges billed to us to return the package. A re-stocking fee of 20% of your order total will also apply.
MISSING, LOST, OR STOLEN PARCELS
If you believe that your package has gone missing, or has otherwise been lost or stolen, we ask that you report it within 1 week of receipt of delivery notification. To report a missing, lost, or stolen package, please email us.
Once reported, we will launch an investigation with our shipping carrier to recoup the missing package. If you do not comply with the investigation, or you claim that the postal service did not reach out to you, you may not receive any kind of compensation for the missing parcel.
CANCELLING AN ORDER
If you would like to cancel or change an order, please contact us immediately by email to see if it may be possible. We like to work quickly, so we may not be able to cancel or make changes to orders that are already in progress.
Order cancellations prior to shipping will incur nonrefundable fees of 3.5% as credit card fees are not refunded to OE. Shipping fees are nonrefundable after a label has been purchased.
ELOISE Bra in Peachy Melba
1 review
/
Shipping calculated at checkout.
“A delicate breeze coming through an open window, and gentle rays from the sun hitting the dust in the air, cascading down like curtains in a centuries-old chapel. Evocative of delicate tulle, the Classic Melba set was born.”
ALL ABOUT IT:
A sexy, ultra-sheer staple. Effortlessly chic, this bra uses two layers of lightweight yet supportive tulle from our favorite place in England. Known for their fine textiles, we use their tulle to line all of our bras -- but the Eloise bra in Classic Melba is made from a doubled-up layer of the tulle that has a barely-there look and a comfortable feel. Trimming this bra are bows that match the straps, a vintage-inspired deadstock lace trim, and luxe silk strap detailing that elevates the bra from just 'basic'.
WHAT WE DID DIFFERENTLY
- 24K and 22K gold-plated hardware
- Accessible adjustable-front straps
- Concealed cradle seams to eliminate snagging and itching
- Good for travel - the Eloise bra dries quickly due to its lightweight build
- Lightweight and breathable
- Washed and worn hundreds of times before being made available
- Better value - our signature customizable back fit allows for up to 8" adjustment
- 3 different underwire gauges are used across the size range to best suit each size
- This piece was made in some of the most ethical and responsible conditions in the world
- Hand-sewn bows. How cute.
FIT NOTES:
True to size 'balconet' fit. Ample lift, often with a rounded profile and some cleavage.
Our bra bands can stretch a few extra inches larger and smaller than indicated on the tag.
DETAILS:
- UK Sizing
- Fully-lined
- Completely sheer
- Signature adjustable back
- Single-seamed cups
FABRIC AND CARE
Material: 100% Polyamide tulle. Exclusive of trims.
Care: Carefully hand wash in cool water, hang dry by center of bra to prevent distortion.
This piece can last for years to come with the right care - hand wash with like colors and note that this bra's tulle, while durable and supportive, is also very fine and can be snagged by jewelry if the wearer is not careful.
Questions? Check down below to see if it's already been answered!
WHEN WILL MY ITEM SHIP?
Unless otherwise specified, all Of Elizabeth items will ship within 1-3 business days. Please check out the Shipping page for more information on how long it will take to reach you.
HOW DO I TAKE CARE OF MY LINGERIE?
For cotton undies, you can toss them in the machine on cold (we recommend using a fabric bag) and lay them flat to dry. For bras, hand wash them in your sink or a clean basin with a specially-formulated silk or delicates wash. Soak your delicates in cool soapy water for a few minutes, give areas that may have dirt a gentle scrub with your hands. Lay flat to dry on a dry towel. Never put your lingerie in the dryer, as heat ruins elastics and the elasticity in your garments. The dryer itself can also harm your lingerie. Never use harsh bleaches or detergents.
WHERE IS OF ELIZABETH LINGERIE MADE?
All Of Elizabeth lingerie is proudly made in Toronto, Canada, in our atelier. Since everything is made in-house, you can feel good about supporting a small, ethical, and independently-owned business.
WHAT SIZE AM I?
You can find a detailed size chart and guide of how to measure yourself here. There are also size recommendations in the details of each product listing. If you're still in need of assistance or don't see your size listed, email hello[@]ofelizabeth.com.
DO YOU SHIP TO MY COUNTRY?
We ship worldwide. If your country can be found on a map, we ship there. We also offer a flat-rate shipping fee, so you can stock up!
IS YOUR PACKAGING DISCREET?
Our packaging from the outside is very discreet. It comes in a plain bubble mailer or box with your address and our return address on it. There is no mention of "lingerie" anywhere, so you can ship it to your work address without fear if you're in Canada. There is, however, a detailed description of the contents of your parcel on the customs form as required by law when we ship internationally. The outer packaging itself is discreet, however.
WHAT ABOUT RUSH SHIPPING?
We can do that! Our items usually ship via Canada Post, regular mail. If you would like to upgrade to a faster shipping time, please contact us.
HOW DO I PAY FOR MY ORDER? IS IT SECURE?
Our shopping cart system is integrated with Shopify, a company that is exceptionally secure. We also accept PayPal. Your personal information is kept privately and securely, and we never give out information about customers to anyone.
OVERVIEW
We hope you love your Of Elizabeth Lingerie, but in the event that something isn't right, read on. The returns period begins when you receive your order. To return items in your order:
- Within 10 days of receipt: write to inform us of your intention to return and to confirm the return address.
- If your return is accepted (see below), we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
- Garments must be returned in unwashed, unworn, unaltered, and in original condition with tags attached. Thongs must remain unopened in their original, sealed packaging. If all items are returned in an order, the complementary dust bag must be returned in original condition as well. Failure to do so will result in a deduction of its value from your refund.
- Pack the return in its original or other resilient packaging.
- Within 14 days - Mail your return. In the event of a dispute, we also recommend you retain and/or send us proof of return, such as a postal receipt.
We will inspect the returned items and if they are in the specified condition above, we will issue you with a refund for your order excluding shipping costs and any customs charges.
We reserve the right to refuse any returned items that don't meet the specified criteria.
All openings of returned parcels are recorded.
To start a return, login to your account or contact us.
Non-returnable items:
For various reasons, we do not accept returns on:
- Final Sale items (clearly stated in item description)
- Gift cards
- Thongs if the seal has been broken on its packaging
- Items that have removed or replaced tags or labels cannot be returned
-
Worn, washed, altered, or damaged items are not returnable. This includes any deodorant marks, makeup stains or otherwise, marks from wearing, and scents like perfume or smoke.
Damaged or Incorrect items
Please inspect your order upon receipt and contact us immediately if you believe the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and correct it. You have 2 days to report anything amiss with your order to us. Reports outside of this timeframe will not be rectified.
INTERNATIONAL RETURNS
Please mark as a return with no commercial value and as 'returned goods' to avoid unnecessary customs charges. If customs are charged to us as a result of failure to comply with this request, said charges will be deducted from your refund.
REFUNDS
We will notify you once we’ve received and inspected your return and once again if the refund was approved or rejected. If approved, you’ll be automatically refunded on your original payment method within 1 business day. Please note that it can take time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return and your statement does not reflect the refund, please contact us.
EXCHANGES
We currently consider exchanges on a case-by-case basis. If your exchange request is not possible due to low stock, we will notify you within 24 hours of receiving your request. If you would like to make an exchange request, please email us stating your full name and order ID as the subject reference, and details of the exchange you would like.
Alternatively, please return the item following the refunds protocol above, and place a new order. Relevant new shipping charges will be applied to your new order.
REFUSED PARCELS
In the event that your order is refused or not picked up at a collection point and you do not notify us of such first, we will reach out upon receipt of the parcel with your options.
We will either issue an invoice for additional shipping charges to re-ship your package to you as well as carrier charges billed to us to return the package.
If the order is to be refunded, we will refund the order value minus shipping charges, including carrier return charges billed to us to return the package. A re-stocking fee of 20% of your order total will also apply.
MISSING, LOST, OR STOLEN PARCELS
If you believe that your package has gone missing, or has otherwise been lost or stolen, we ask that you report it within 1 week of receipt of delivery notification. To report a missing, lost, or stolen package, please email us.
Once reported, we will launch an investigation with our shipping carrier to recoup the missing package. If you do not comply with the investigation, or you claim that the postal service did not reach out to you, you may not receive any kind of compensation for the missing parcel.
CANCELLING AN ORDER
If you would like to cancel or change an order, please contact us immediately by email to see if it may be possible. We like to work quickly, so we may not be able to cancel or make changes to orders that are already in progress.
Order cancellations prior to shipping will incur nonrefundable fees of 3.5% as credit card fees are not refunded to OE. Shipping fees are nonrefundable after a label has been purchased.
BIRCH Thong in Peachy Melba
No reviews
/
Shipping calculated at checkout.
“A delicate breeze coming through an open window, and gentle rays from the sun hitting the dust in the air, cascading down like curtains in a centuries-old chapel. Evocative of delicate tulle, the Classic Melba set was born.”
ABOUT:
A sexy, ultra-sheer staple. Effortlessly chic, this thong uses two layers of lightweight yet supportive tulle from our favorite place in England. Known for their fine textiles, we use their tulle to line all of our garments -- but the Birch Thong in Peachy Melba is made from a doubled-up layer of the tulle that has a barely-there look and a comfortable feel. Trimming this thong are a tonal bow, and vintage-inspired deadstock lace trim. The back features beige stretch mesh panels that are totally invisible under clothing.
DETAILS:
- Fully-lined
- As sheer as it gets
- Medium-hi cut on the hips, lower in the front
- Signature adjustable sides
- 24K Gold-plated hardware
For your peace of mind, our thongs come in a sealed, compostable package. Once this package is opened, thongs become final sale. Carefully check your size with our size chart. We're here if you have any questions!
Every Of Elizabeth panty is lined at the gusset with 100% cotton jersey.
Material: 100% Polyamide tulle. 100% cotton jersey gusset lining. Exclusive of trims.
Care: Carefully hand wash in cold water and lay flat or hang to dry.
Questions? Check down below to see if it's already been answered!
WHEN WILL MY ITEM SHIP?
Unless otherwise specified, all Of Elizabeth items will ship within 1-3 business days. Please check out the Shipping page for more information on how long it will take to reach you.
HOW DO I TAKE CARE OF MY LINGERIE?
For cotton undies, you can toss them in the machine on cold (we recommend using a fabric bag) and lay them flat to dry. For bras, hand wash them in your sink or a clean basin with a specially-formulated silk or delicates wash. Soak your delicates in cool soapy water for a few minutes, give areas that may have dirt a gentle scrub with your hands. Lay flat to dry on a dry towel. Never put your lingerie in the dryer, as heat ruins elastics and the elasticity in your garments. The dryer itself can also harm your lingerie. Never use harsh bleaches or detergents.
WHERE IS OF ELIZABETH LINGERIE MADE?
All Of Elizabeth lingerie is proudly made in Toronto, Canada, in our atelier. Since everything is made in-house, you can feel good about supporting a small, ethical, and independently-owned business.
WHAT SIZE AM I?
You can find a detailed size chart and guide of how to measure yourself here. There are also size recommendations in the details of each product listing. If you're still in need of assistance or don't see your size listed, email hello[@]ofelizabeth.com.
DO YOU SHIP TO MY COUNTRY?
We ship worldwide. If your country can be found on a map, we ship there. We also offer a flat-rate shipping fee, so you can stock up!
IS YOUR PACKAGING DISCREET?
Our packaging from the outside is very discreet. It comes in a plain bubble mailer or box with your address and our return address on it. There is no mention of "lingerie" anywhere, so you can ship it to your work address without fear if you're in Canada. There is, however, a detailed description of the contents of your parcel on the customs form as required by law when we ship internationally. The outer packaging itself is discreet, however.
WHAT ABOUT RUSH SHIPPING?
We can do that! Our items usually ship via Canada Post, regular mail. If you would like to upgrade to a faster shipping time, please contact us.
HOW DO I PAY FOR MY ORDER? IS IT SECURE?
Our shopping cart system is integrated with Shopify, a company that is exceptionally secure. We also accept PayPal. Your personal information is kept privately and securely, and we never give out information about customers to anyone.
OVERVIEW
We hope you love your Of Elizabeth Lingerie, but in the event that something isn't right, read on. The returns period begins when you receive your order. To return items in your order:
- Within 10 days of receipt: write to inform us of your intention to return and to confirm the return address.
- If your return is accepted (see below), we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
- Garments must be returned in unwashed, unworn, unaltered, and in original condition with tags attached. Thongs must remain unopened in their original, sealed packaging. If all items are returned in an order, the complementary dust bag must be returned in original condition as well. Failure to do so will result in a deduction of its value from your refund.
- Pack the return in its original or other resilient packaging.
- Within 14 days - Mail your return. In the event of a dispute, we also recommend you retain and/or send us proof of return, such as a postal receipt.
We will inspect the returned items and if they are in the specified condition above, we will issue you with a refund for your order excluding shipping costs and any customs charges.
We reserve the right to refuse any returned items that don't meet the specified criteria.
All openings of returned parcels are recorded.
To start a return, login to your account or contact us.
Non-returnable items:
For various reasons, we do not accept returns on:
- Final Sale items (clearly stated in item description)
- Gift cards
- Thongs if the seal has been broken on its packaging
- Items that have removed or replaced tags or labels cannot be returned
-
Worn, washed, altered, or damaged items are not returnable. This includes any deodorant marks, makeup stains or otherwise, marks from wearing, and scents like perfume or smoke.
Damaged or Incorrect items
Please inspect your order upon receipt and contact us immediately if you believe the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and correct it. You have 2 days to report anything amiss with your order to us. Reports outside of this timeframe will not be rectified.
INTERNATIONAL RETURNS
Please mark as a return with no commercial value and as 'returned goods' to avoid unnecessary customs charges. If customs are charged to us as a result of failure to comply with this request, said charges will be deducted from your refund.
REFUNDS
We will notify you once we’ve received and inspected your return and once again if the refund was approved or rejected. If approved, you’ll be automatically refunded on your original payment method within 1 business day. Please note that it can take time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return and your statement does not reflect the refund, please contact us.
EXCHANGES
We currently consider exchanges on a case-by-case basis. If your exchange request is not possible due to low stock, we will notify you within 24 hours of receiving your request. If you would like to make an exchange request, please email us stating your full name and order ID as the subject reference, and details of the exchange you would like.
Alternatively, please return the item following the refunds protocol above, and place a new order. Relevant new shipping charges will be applied to your new order.
REFUSED PARCELS
In the event that your order is refused or not picked up at a collection point and you do not notify us of such first, we will reach out upon receipt of the parcel with your options.
We will either issue an invoice for additional shipping charges to re-ship your package to you as well as carrier charges billed to us to return the package.
If the order is to be refunded, we will refund the order value minus shipping charges, including carrier return charges billed to us to return the package. A re-stocking fee of 20% of your order total will also apply.
MISSING, LOST, OR STOLEN PARCELS
If you believe that your package has gone missing, or has otherwise been lost or stolen, we ask that you report it within 1 week of receipt of delivery notification. To report a missing, lost, or stolen package, please email us.
Once reported, we will launch an investigation with our shipping carrier to recoup the missing package. If you do not comply with the investigation, or you claim that the postal service did not reach out to you, you may not receive any kind of compensation for the missing parcel.
CANCELLING AN ORDER
If you would like to cancel or change an order, please contact us immediately by email to see if it may be possible. We like to work quickly, so we may not be able to cancel or make changes to orders that are already in progress.
Order cancellations prior to shipping will incur nonrefundable fees of 3.5% as credit card fees are not refunded to OE. Shipping fees are nonrefundable after a label has been purchased.
LISSA Bra in Cherry On Top
2 reviews
/
Shipping calculated at checkout.
NEVER MET A CORNER WE WANTED TO CUT
High-quality materials. Impeccable construction and in stretch lace the exact color of whipped cream. A sprinkling of brown sugar an red bows as the cherries on top.
- 24K and 22K gold-plated hardware
- Accessible adjustable-front straps
- Arrives in a twill embroidered dust bag
- Great for travel - the Lissa bra dries quickly due to its lightweight build
- Lightweight and breathable
- Durable, high-quality, high-recovery stretch mesh (it doesn't bag out!)
- Washed and worn hundreds of times before being made available
- Better value - our signature customizable back fit allows for up to 10" adjustment
- Flexible fit - the Lissa bra is forgiving for shape and size fluctuations due not only to the adjustable nature of the 6 straps, but because the cups also stretch
- Experts were paid fairly and worked in a safe and clean studio to make this - and all of - our pieces. Forever.
Good things come in pairs: view the matching undie.
DETAILS:
- UK Sizing
- Durable, opaque stretch lace
- Seamed, unlined stretch cups
- Balconet
- Medium support and shaping
- Lined mesh wings
- Back clip closure
FIT NOTES:
Our fit models have reported that the Lissa bra runs true to size, but if you're in between sizes we suggest sizing up. Our bras can stretch to additional band sizes beyond what's listed on the size tag. Check each item's Size Guide for specific band measurements and other fit notes.
FABRIC AND CARE:
Material: 80% Polyester/18% Spandex Lace, 100% Polyamide cradle lining. Mesh 78% Nylon/ 22% Spandex. Exclusive of trims.
Care: Carefully hand wash in cold water, hang dry by center of bra to prevent distortion.
Questions? Check down below to see if it's already been answered!
WHEN WILL MY ITEM SHIP?
Unless otherwise specified, all Of Elizabeth items will ship within 1-3 business days. Please check out the Shipping page for more information on how long it will take to reach you.
HOW DO I TAKE CARE OF MY LINGERIE?
For cotton undies, you can toss them in the machine on cold (we recommend using a fabric bag) and lay them flat to dry. For bras, hand wash them in your sink or a clean basin with a specially-formulated silk or delicates wash. Soak your delicates in cool soapy water for a few minutes, give areas that may have dirt a gentle scrub with your hands. Lay flat to dry on a dry towel. Never put your lingerie in the dryer, as heat ruins elastics and the elasticity in your garments. The dryer itself can also harm your lingerie. Never use harsh bleaches or detergents.
WHERE IS OF ELIZABETH LINGERIE MADE?
All Of Elizabeth lingerie is proudly made in Toronto, Canada, in our atelier. Since everything is made in-house, you can feel good about supporting a small, ethical, and independently-owned business.
WHAT SIZE AM I?
You can find a detailed size chart and guide of how to measure yourself here. There are also size recommendations in the details of each product listing. If you're still in need of assistance or don't see your size listed, email hello[@]ofelizabeth.com.
DO YOU SHIP TO MY COUNTRY?
We ship worldwide. If your country can be found on a map, we ship there. We also offer a flat-rate shipping fee, so you can stock up!
IS YOUR PACKAGING DISCREET?
Our packaging from the outside is very discreet. It comes in a plain bubble mailer or box with your address and our return address on it. There is no mention of "lingerie" anywhere, so you can ship it to your work address without fear if you're in Canada. There is, however, a detailed description of the contents of your parcel on the customs form as required by law when we ship internationally. The outer packaging itself is discreet, however.
WHAT ABOUT RUSH SHIPPING?
We can do that! Our items usually ship via Canada Post, regular mail. If you would like to upgrade to a faster shipping time, please contact us.
HOW DO I PAY FOR MY ORDER? IS IT SECURE?
Our shopping cart system is integrated with Shopify, a company that is exceptionally secure. We also accept PayPal. Your personal information is kept privately and securely, and we never give out information about customers to anyone.
OVERVIEW
We hope you love your Of Elizabeth Lingerie, but in the event that something isn't right, read on. The returns period begins when you receive your order. To return items in your order:
- Within 10 days of receipt: write to inform us of your intention to return and to confirm the return address.
- If your return is accepted (see below), we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
- Garments must be returned in unwashed, unworn, unaltered, and in original condition with tags attached. Thongs must remain unopened in their original, sealed packaging. If all items are returned in an order, the complementary dust bag must be returned in original condition as well. Failure to do so will result in a deduction of its value from your refund.
- Pack the return in its original or other resilient packaging.
- Within 14 days - Mail your return. In the event of a dispute, we also recommend you retain and/or send us proof of return, such as a postal receipt.
We will inspect the returned items and if they are in the specified condition above, we will issue you with a refund for your order excluding shipping costs and any customs charges.
We reserve the right to refuse any returned items that don't meet the specified criteria.
All openings of returned parcels are recorded.
To start a return, login to your account or contact us.
Non-returnable items:
For various reasons, we do not accept returns on:
- Final Sale items (clearly stated in item description)
- Gift cards
- Thongs if the seal has been broken on its packaging
- Items that have removed or replaced tags or labels cannot be returned
-
Worn, washed, altered, or damaged items are not returnable. This includes any deodorant marks, makeup stains or otherwise, marks from wearing, and scents like perfume or smoke.
Damaged or Incorrect items
Please inspect your order upon receipt and contact us immediately if you believe the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and correct it. You have 2 days to report anything amiss with your order to us. Reports outside of this timeframe will not be rectified.
INTERNATIONAL RETURNS
Please mark as a return with no commercial value and as 'returned goods' to avoid unnecessary customs charges. If customs are charged to us as a result of failure to comply with this request, said charges will be deducted from your refund.
REFUNDS
We will notify you once we’ve received and inspected your return and once again if the refund was approved or rejected. If approved, you’ll be automatically refunded on your original payment method within 1 business day. Please note that it can take time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return and your statement does not reflect the refund, please contact us.
EXCHANGES
We currently consider exchanges on a case-by-case basis. If your exchange request is not possible due to low stock, we will notify you within 24 hours of receiving your request. If you would like to make an exchange request, please email us stating your full name and order ID as the subject reference, and details of the exchange you would like.
Alternatively, please return the item following the refunds protocol above, and place a new order. Relevant new shipping charges will be applied to your new order.
REFUSED PARCELS
In the event that your order is refused or not picked up at a collection point and you do not notify us of such first, we will reach out upon receipt of the parcel with your options.
We will either issue an invoice for additional shipping charges to re-ship your package to you as well as carrier charges billed to us to return the package.
If the order is to be refunded, we will refund the order value minus shipping charges, including carrier return charges billed to us to return the package. A re-stocking fee of 20% of your order total will also apply.
MISSING, LOST, OR STOLEN PARCELS
If you believe that your package has gone missing, or has otherwise been lost or stolen, we ask that you report it within 1 week of receipt of delivery notification. To report a missing, lost, or stolen package, please email us.
Once reported, we will launch an investigation with our shipping carrier to recoup the missing package. If you do not comply with the investigation, or you claim that the postal service did not reach out to you, you may not receive any kind of compensation for the missing parcel.
CANCELLING AN ORDER
If you would like to cancel or change an order, please contact us immediately by email to see if it may be possible. We like to work quickly, so we may not be able to cancel or make changes to orders that are already in progress.
Order cancellations prior to shipping will incur nonrefundable fees of 3.5% as credit card fees are not refunded to OE. Shipping fees are nonrefundable after a label has been purchased.